V Digital Services seeks a Digital Marketing Client Success Manager to oversee high-touch campaigns and serve as the primary liaison between clients and internal teams in Phoenix.
Responsibilities
- Serve as the main client representative and internal advocate to align goals and expectations
- Oversee multi-channel programs for high-spend accounts driven by ROI and outcomes
- Define and pursue traffic and ROI targets through strategic campaign planning
- Coordinate campaign tasks, timelines, and budgets across all initiatives
- Act as a thought leader and champion for active campaigns and client needs
- Translate performance data into clear client reports and compelling narratives
Requirements
- Strong analytical capabilities and critical thinking
- Self-motivated, able to work autonomously in a fast-paced agency setting with shifting priorities
- Excellent organization, time management, and meticulous attention to detail
- Results-driven mindset with a proven track record of meeting deadlines
- Experience with Google Analytics, Google Tag Manager, Google Ads, Facebook Business Manager, Wordpress, and Ecommerce Platforms is a plus
- Previous agency experience is a plus
Technologies
- Google Analytics
- Google Tag Manager
- Google Ads
- Facebook Business Manager
- Wordpress
- Ecommerce Platforms
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Why Us
Beyond competitive compensation and benefits, V Digital Services emphasizes a family-like culture. The team is smart, driven, and passionate, with a focus on learning from one another, mutual respect, and collective growth. People come first here, welcomed and challenged in a respectful environment that supports continual development.
The Role
The Digital Marketing Client Success Manager drives client and sales team success by managing complex, high‑touch initiatives spanning SEO, SEM, Social, Programmatic, and Web Development. As the single point of contact for clients and internal teams, the role owns relationships, project coordination, campaign performance, and overall client outcomes, delivering exceptional customer experiences.
Job Type
Pay
- USD 50,000 - 65,000 per year
Experience
- Digital marketing: 2 years required
- Customer service: 2 years preferred
Location
Work Location
