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Marketing Specialist, Property Photography and Digital Board Programs

BWH Hotels Phoenix, AZ

Phoenix, AZ

Today

Full time Marketing Asset Publishing Brand Management

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Job Description

BWH Hotels seeks a Visual Content Marketing Specialist to support the Property Photo Program and the Digital Display Program in a hybrid role in Phoenix.

Responsibilities

Coordinate hotel photoshoots from scheduling and property preparation through image review, approval, and delivery
Communicate with hotels and photographers to confirm schedules, requirements, timelines, and property readiness
Review photography and other visual assets for quality, accuracy, completeness, formatting, and brand compliance
Upload, organize, schedule, update, and remove approved content across digital asset systems, website, and digital display platforms
Collaborate with hotels, photographers, designers, vendors, and internal teams to manage projects, deadlines, content requests, and program updates
Maintain digital display playlists, welcome screens, promotional messages, brand content, and other approved materials
Confirm digital display content is current, correctly assigned, and displaying as expected
Provide basic troubleshooting support for digital displays and content-delivery issues
Document technical problems that require additional support from a vendor technology team and escalate as needed
Create and update hotel-facing materials, including preparation guides, shot lists, FAQs, instructions, and troubleshooting documents
Maintain accurate records in Salesforce, digital asset systems, content management platforms, and other approved tools
Track program activity, including photoshoot status, image delivery, compliance, display participation, content updates, and support issues
Support testing and implementation of new platforms, tools, features, and process improvements
Identify opportunities to use AI and automation to improve scheduling, reporting, content organization, image search, compliance tracking, and administrative work
Use AI-supported tools to improve program operations, without creating, editing, or misrepresenting hotel photography

Requirements

1 to 3 years of experience coordinating photography, video, visual content, digital marketing, digital signage, or similar projects
Experience scheduling projects, working with vendors, managing deadlines, and tracking work through final delivery
Ability to review photography and visual content for lighting, color, focus, composition, resolution, accuracy, and brand compliance
Experience uploading and managing content in a digital asset, content management, website, or digital signage platform
Ability to guide hotel staff through basic troubleshooting and recognize when an issue needs escalation
Experience maintaining project files, schedules, reports, vendor communications, and support documentation
Strong organizational, administrative, and project coordination skills
Strong written and verbal communication skills
High attention to detail when reviewing content, records, and project information
Working knowledge of photography, photo editing, video production, and digital content
Familiarity with digital displays, media players, internet connectivity, and common hardware or software issues
Proficiency with Microsoft Office, including Excel, Word, PowerPoint, Outlook, and Teams
Experience with Salesforce, Adobe Creative Cloud, digital asset management systems, content management platforms, or digital signage software is preferred
Ability to manage multiple projects, deadlines, vendors, and support requests at the same time
Ability to identify problems, coordinate the right resources, and follow through until issues are resolved

Education

Associate or bachelor’s degree (Photography, Video Production, Multimedia, Visual Communications, Digital Marketing, Mar

Technologies

Salesforce
Adobe Creative Cloud
Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams)

Benefits

Medical/Dental/Vision available day one
Vacation/Sick accruals start day one
Paid company holidays and personal holidays
401K - company contribution and match (U.S.)
Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
Employee discounts/hotel discounts
Free financial and health wellness programs
Tuition Reimbursement

Location and Travel

Hybrid role in Phoenix, AZ (onsite Mondays, Wednesdays, Fridays at Headquarters; remote Tuesdays and Thursdays)
May travel up to 10% of work time
Headquarters address: 6201 N 24th Parkway, Phoenix, AZ 85016

Job Details

Position Type: Full Time
Location(s): Phoenix, Arizona, United States of America
Job ID: R5158

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