Sales & Marketing Operations Coordinator

Travel + Leisure Co. is seeking a Sales & Marketing Operations Coordinator to join onsite in Princeville, Hawaii. In this role, you will provide data-driven support to the sales and marketing teams, handling data collection and validation, preparing reports, and driving cross-functional initiatives that streamline operations and improve guest experiences. The position emphasizes proactive process improvement and collaborative problem-solving across departments.

Responsibilities

• Deliver exceptional service to guests, partners, and internal teams.
• Identify opportunities to enhance guest service and operational workflows.
• Gather and verify data during guest interactions to ensure the best possible experience.
• Safeguard company assets in all touchpoints and interactions.
• Understand and apply applicable operational policies and procedures.
• Support new initiatives and assist teams affected by changes.
• Maintain recurring reporting schedules—daily, weekly, monthly, or quarterly.
• Leverage available resources, including your team, leadership, and guides, to provide timely answers.

Requirements

• Validate data and respond to on-site partner inquiries and reporting requests.
• Assist with integrating new processes and procedures.
• Proficient with Microsoft Suite.
• Available to support business needs on weekends and holidays.
• Experience delivering exceptional customer service with enthusiasm.

Technologies

• Microsoft Suite

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off
• Parental leave
• Holidays
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Pay

From $22.02 per hour

Expected Hours

40 hours per week

Work Location

In person — Princeville, HI (onsite)