Marketing Concierge

Travel + Leisure Co offers an onsite Marketing Concierge role in Napa, CA that blends direct guest-facing marketing with concierge-style service. You will coordinate with member services and resort staff to drive owner updates and workshops, all within a dynamic, guest-centric culture. This position supports health, financial security, and career growth through a robust benefits program.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave and holidays (varies by position; speak with recruiter for details)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• 401(k) and 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid training
• Tuition reimbursement
• Vision insurance

Company culture

Travel + Leisure Co strives to attract career-minded, diverse professionals who share a commitment to achievable goals, paired with a positive attitude in a high-energy environment.

Where memories start with you

Hospitality is at the heart of all we do at Travel + Leisure Co. We foster an inclusive environment where excellence is paired with fun, celebration, and mutual support. We continually look ahead to strengthen our business, its communities, and the customer experience. Join our global team and build a career where memories start with you.

Responsibilities

• Direct, face-to-face marketing with guests checking into our resorts
• Provide concierge-like service to all guests
• Incentivize and schedule guests to meet with member services to discuss their owner update and workshop
• The coordinator may offer gifts to guests for participating in the update
• Partner with the resort staff to receive arrival sheets for guests checking in during their shift

Requirements

• 1 to 3 years of sales or marketing experience preferred, not required
• Maintain production standards
• Proficient in general computer skills and smart devices
• Clear and concise written and verbal communication skills
• Ability to work in a team environment within a shared space
• High School Diploma or equivalent is required; college degree is preferred

Compensation

The hourly rate for this role is $18.90 per hour plus commissions and bonuses. Annual pay ranges from $70,000 to $80,000 per year.