Cross Property Marketing Specialist

Highland, CA onsite role supporting cross-property marketing across all tribal entities, including campaign execution, loyalty program administration, and performance reporting.

Responsibilities

• Coordinate and execute cross-property marketing campaigns and initiatives across all tribal entities, ensuring projects are accurate, on schedule, and aligned to business objectives.
• Assist with administration, promotion, and communication of the enterprise-wide loyalty program, including support for offers, member engagement initiatives, and campaign execution.
• Create creative briefs, open marketing jobs, and manage project workflows such as routing approvals, tracking deadlines, and ensuring timely delivery of marketing assets.
• Conduct audits and reviews of cross-property and loyalty marketing materials, including artwork, promotional assets, collateral, and member communications, for brand consistency, accuracy, compliance, and quality.
• Collaborate with internal departments, tribal entities, and external vendors to support cross-promotional opportunities and successful execution of marketing campaigns, events, and communications.
• Compile campaign and loyalty program performance reports and assist with data analysis to measure effectiveness and identify opportunities for improvement.
• Perform other duties as assigned to support efficient department operations.

Requirements

• Advanced knowledge of marketing campaign planning, coordination, and execution across multiple channels: email, digital, social media, web, and on-property marketing.
• Knowledge of brand standards, marketing quality assurance practices, and creative review processes.
• Knowledge of segmentation metrics and marketing KPIs (a plus).
• Ability to build and maintain working relationships across multiple properties, departments, stakeholders, and external vendors to support alignment and collaboration.
• Ability to work collaboratively and independently.
• Demonstrable oral and written communication skills.
• Assertive, detail oriented, and strongly organized.
• Curiosity and willingness to take calculated risks for potential positive ROI.
• Ability to translate business goals and outcomes into actionable, measurable plans.
• Passion for innovation, best-in-class standards, and continual learning and development.

Education, Experience and Qualifications

• Bachelor’s Degree in Marketing or related field required.
• Minimum two (2) years of experience in creative, marketing, or campaign management required.
• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements.

Licenses, Certifications and Registrations

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
• No driving responsibilities: role does not require a driver’s license or insurance.

Physical Requirements / Working Conditions

• Primary work environment: climate-controlled office setting.
• Work requires travel for meetings, trade shows, and conferences.
• May be required to work evening, weekend, and holiday shifts.
• Must be able to work in a fast-paced, high-demand environment.
• Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount frequently or constantly to lift, carry, push, pull, or move objects; and/or move up to 40 pounds occasionally.
• Sedentary work: sitting most of the time; constantly operates a computer and office productivity machinery (e.g., calculator, copy machine, computer printer).
• Essential functions may include balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
• Hearing sufficient to hear conversational levels in person, via videoconference, and over the telephone.
• Speech sufficient to be understood in person, in front of groups, in meetings, via videoconference, and over the telephone.
• Visual acuity sufficient for close visual tasks, including preparing and analyzing data and figures, transcribing, viewing a computer terminal, expansive reading, and visual inspection.
• Mobility sufficient to safely move in an office environment and, during travel, enter/exit and operate a motor vehicle.
• Endurance sufficient to sit, walk, and stand for extended periods and maintain efficiency throughout the work shift and extended hours.
• May be exposed to fumes or airborne particles, including secondhand smoke.