Loyalty Program

Loyalty Program Marketing Jobs

2 jobs found

1mo ago

Loyalty & Digital Marketing Manager

FKG Oil Company dba MotoMart Convenience Stores Belleville, IL

Belleville, IL

1mo ago Closed

$90k - $90k/yr Full time Manager Marketing Brand Management

This position is no longer accepting applications (closed Sep 14, 2026).

Job Description

Join MotoMart and help shape a customer loyalty program and mobile app designed to strengthen engagement and drive growth. This onsite role in Belleville, IL supports the creation of a digital customer experience that connects loyalty, digital marketing, and real-world store visits.

You will report to the Director of Operations and coordinate with leadership, technology partners, and cross-functional teams to plan, launch, and improve loyalty initiatives over time.

What you’ll do

Develop and manage loyalty, rewards, and customer lifecycle initiatives focused on loyalty acquisition, retention, visits, and spend.
Continuously analyze customer behavior and loyalty performance metrics to identify improvements and guide strategic decisions.
Collaborate with product category specialists and vendor partners to secure loyalty funds, including promotional placement opportunities within the MotoMart mobile app and loyalty program.
Create and execute digital content calendars that support promotional advertising, customer engagement, and brand awareness.
Lead loyalty communications and targeted marketing campaigns across digital and in-store channels to increase program awareness and mobile app adoption.
Monitor and respond to customer questions, coordinate technical fixes, and maintain software integrations to ensure a seamless digital experience.
Build product roadmaps for the mobile app and loyalty products, coordinating implementation of enhancements across stakeholders.
Support the annual planning and budgeting cycle for loyalty and digital marketing initiatives.
Maintain mobile app and loyalty documentation, training materials, and operational resources.
Develop and execute digital marketing initiatives across email, social media, website, paid search, online business profiles (Google, Apple), and other digital channels.
Steward MotoMart’s online reputation by responding to online reviews and sharing relevant feedback with internal teams.

Qualifications

Bachelor’s degree in marketing, business, communications, or a related field, or equivalent professional experience.
Demonstrated experience in digital marketing, customer engagement, CRM, loyalty, or related disciplines.
Strong analytical skills and comfort working with performance data to support business decisions.
Ability to manage multiple projects and priorities in a fast-paced environment.
Excellent written and verbal communication skills.
Proven ability to work cross-functionally and build relationships across organizational levels.
Must be willing to work full time on site at the Home Office in Belleville, IL, with occasional travel to MotoMart retail locations.

Tools you’ll use

Google Analytics, Power BI, Tableau, Google, Apple

Benefits

Weekly pay
401k match
Medical benefits
Vacation time
Sick leave
Tuition reimbursement

Preferred experience

Familiarity with digital marketing metrics including CAC, ROAS, conversion rates, engagement rates, and customer lifetime value.
Experience managing paid search, paid social, email marketing, or other digital advertising channels.
Experience with website management, SEO, local search optimization, and social media strategy.
Experience working with analytics platforms such as Google Analytics, Power BI, Tableau, or similar tools.

Compensation: USD $90,000 per year

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1mo ago

Marketing Coordinator Apprentice (Loyalty and Account Management)

Citadel Pacific Ltd.- ROHQ Tamuning, GU

Tamuning, GU

1mo ago Closed

$15+/hr Full time Marketing Account Management Campaign Management

This position is no longer accepting applications (closed Aug 22, 2026).

Job Description

The Marketing Coordinator Apprentice provides operational and administrative support for the PACIFICPOINTS loyalty program and associated marketing partnerships, including FleetPlus. The role supports account management, partner and customer acquisition, loyalty operations, and cross-functional coordination to drive retail growth and enhance the customer experience. This onsite position is based in Tamuning, Guam.

Compensation

Hourly rate: USD 15 per hour.

Responsibilities

Support daily operations and coordination of the PACIFICPOINTS loyalty program and the PACIFICPOINTS FleetPlus segment, including campaigns, promotions, and member engagement activities.
Assist with account management tasks, including onboarding new PACIFICPOINTS FleetPlus accounts and maintaining precise account records.
Support the sourcing and coordination of points awarding and redemption partners to enable expansion of the loyalty program and partnerships.
Address inquiries and concerns from members, partners, and customers, ensuring timely resolution and high customer satisfaction.
Collaborate with internal support teams and external vendors to streamline loyalty program processes and enhance the customer experience.
Prepare and coordinate marketing communications, promotional assets, and campaign support to ensure timely deployment across channels and on-site retail locations.
Support loyalty system operations, including generating reports, maintaining databases, monitoring systems, and conducting business user testing for related applications.
Help prepare training materials and assist with training sessions covering PACIFICPOINTS programs, promotions, and system processes.
Monitor and maintain documentation for loyalty operations, partnerships, marketing initiatives, and operational reporting.
Support the development of partnership opportunities, co-marketing arrangements, and collaborative campaigns that drive retail growth.
Perform additional operational, administrative, and marketing tasks as assigned to support business objectives and program development.

Qualifications

Basic understanding of marketing principles, customer loyalty programs, and partnership management.
Familiarity with digital marketing platforms, social media, and customer engagement tools.
Working knowledge of Microsoft Office applications, reporting tools, and database management.
Strong organizational, coordination, and administrative skills with attention to detail.
Effective written and verbal communication for partner and customer interactions.
Ability to manage multiple tasks, maintain records, and meet deadlines in a fast-paced environment.
Ability to collaborate with cross-functional teams, vendors, and business partners.
Ability to learn and adapt quickly to loyalty systems, operational processes, and marketing initiatives.
Ability to provide professional customer support while maintaining confidentiality and accuracy in handling records and reports.
US citizen or resident alien.
18 years of age or older.
Has been a resident of Guam for at least 3 consecutive years prior to program entry.
Mayor's verification must be submitted upon hire.
Must be able to attend at least two classes per semester while working 40 hours per week.
Minimum 1 year of experience with computers and Microsoft Office products (Word, Excel, PowerPoint).

Technologies

Microsoft Office (Word, Excel, PowerPoint)
PACIFICPOINTS loyalty system
PACIFICPOINTS FleetPlus

Supervisory Responsibility

This position has no supervisory responsibilities. However, it interfaces with IP&E staff and contractors in Guam, Saipan, and Palau.

Travel

Occasional travel may be required based on operational needs.

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Loyalty Program Marketing Jobs

Loyalty & Digital Marketing Manager

Marketing Coordinator Apprentice (Loyalty and Account Management)

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