Marketing Operations Coordinator

inSocial is a family of brands built around marketing that stays organized and scalable. As a Marketing Operations Coordinator, you’ll keep the systems behind design, websites, events, email and CRM, podcasts, and inquiry routing running smoothly across multiple channels. This is a flexible hybrid role in Los Angeles, CA with up to 2 days per week in the office.

Role overview

You’ll manage the marketing operations foundation that helps teams move faster, including asset libraries, contact segmentation, automated email sequences, and end-to-end event and payment workflows. You’ll also support sponsor pitching and continuously refine processes so the team spends less time fixing preventable issues and more time executing.

Responsibilities

• Own the systems behind marketing across design assets, websites, event pages, and email lists and newsletters.
• Design YouTube thumbnails or event graphics in Canva.
• Update web pages or build event registration pages.
• Tag, clean, and segment contacts so the right people receive the right emails.
• Upload podcast episodes with optimized titles and descriptions, including SEO-focused metadata.
• Update team spreadsheets, including tracking downloads and analytics.
• Conduct research to support new marketing initiatives.
• Create Canva graphics using each brand’s design system, including thumbnails for each brand’s YouTube channel.
• Maintain an organized asset library (logos, photos, templates, and files) so teammates can find what they need.
• Make simple website updates across brands.
• Build event registration pages and ticketing workflows.
• Set up payment flows and confirmation emails and test end to end before launch.
• Build and maintain automated email sequences, and produce newsletters from draft to publish (plus occasional segmented or targeted emails).
• Upload fully edited podcast episodes to YouTube and audio platforms.
• Route inbound inquiries from website forms to the right person.
• Support sponsor pitching as needed, from research to outreach and follow-up.
• Spot process slowdowns and propose solutions such as a better template, cleaner process, or shared checklist.
• Proofread and double-check everything before it goes out, including details like typos and broken links.
• Review what’s working and suggest improvements.

Requirements

• Minimum of 3 years in marketing operations and/or project management.
• Strong Canva skills, including building clean, on-brand graphics and thumbnails from a design system.
• Hands-on experience updating and organizing a CRM using Constant Contact or a similar newsletter platform, including lists, tags, segments, and automations.
• Experience updating websites and landing pages on Kajabi and Squarespace.
• Experience building event registration pages and ticketing in Eventbrite and Kajabi.
• Highly organized workflows: consistent file naming, documentation, and systems that are cleaner than when you found them.
• Familiarity with automation tools such as Zapier.
• Clear, careful writing with an eye for typos and broken links.
• Experience using Claude and other AI tools to speed up design, writing, and setup, with judgment to keep outputs accurate and on-brand.

Technologies

• Canva
• Constant Contact
• Kajabi
• Squarespace
• Eventbrite
• Zapier
• Claude
• YouTube
• Stripe

What success looks like after 90 days

• The asset library is organized and easy for the team to use.
• Newsletters go out on schedule for every brand.
• Contact lists are clean, tagged, and segmented.
• Event pages, payments, and confirmation messages work end to end without manual fixes.
• Every website inquiry is routed to the right person within one business day.

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Role details

• Location: Los Angeles, CA (hybrid), up to 2 days per week in office
• Pay: USD 75,000 - 85,000 per year
• Work location: Hybrid remote in Los Angeles, CA 90041

Inquiries and sponsor support

• Route inbound inquiries from website forms to the right person.
• Support sponsor pitching as needed, including research, outreach, and follow-up.

How to apply

Send your résumé and examples of your work. Include Canva graphics or YouTube thumbnails you designed, plus an email sequence, newsletter, or event page you built with a note on what you personally did. Also share the tools you use most and avoid sharing confidential information from current or past employers or clients.