Manager - Marketing Operations

S&C Electric Company is hiring a Marketing Operations Manager in Chicago, IL (hybrid). This role leads the marketing operations infrastructure that helps teams work more efficiently and measure performance with clarity. You will manage core platforms, governance, workflows, and reporting so marketing execution can stay scalable and aligned to business priorities. Compensation is estimated at USD 116,534 - 154,438 per year, with eligibility for S&C’s annual incentive plan (AIP) subject to criteria.

What you’ll do

• Serve as the primary administrator for Workfront, handling system configuration, user support, governance standards, and ongoing platform effectiveness for marketing teams.
• Configure and optimize project workflows, intake processes, request queues, proofing workflows, dashboards, and reporting to improve efficiency and visibility.
• Build and maintain standardized templates, workflow practices, and governance guidelines that support prioritization, execution, and resource utilization.
• Implement and improve a Digital Asset Management (DAM) tool to strengthen asset organization, governance, and accessibility.
• Administer and optimize Highspot so the sales team can easily access current, approved marketing content and resources.
• Establish and optimize technology supporting an integrated editorial calendar, enabling coordination and planning across marketing teams and channels.
• Manage governance across marketing operations technologies, including user access, taxonomy, documentation, and standards.
• Evaluate and implement new technologies that streamline operations, support evolving business needs, and improve productivity.
• Lead development and governance of marketing KPIs and performance measurement frameworks.
• Oversee creation and maintenance of dashboards, scorecards, and executive reporting, ensuring reporting consistency across channels and campaigns (web, email, social, events).
• Translate performance data into actionable recommendations that improve marketing effectiveness.
• Coordinate campaign delivery as the central project management lead, aligning stakeholders on timelines, deliverables, dependencies, and outcomes.
• Drive mid- and post-campaign reviews to capture learnings and improve future planning and execution.
• Monitor operational KPIs and identify opportunities to improve efficiency and resource utilization.
• Lead change management initiatives related to marketing processes and platforms, including training and adoption across the marketing organization.
• Track system usage and identify opportunities to improve efficiency and utilization.

What you bring

• Bachelor’s degree in Business, Information Systems, Data Analytics, Statistics, Computer Science, or a related field.
• 10+ years of progressive experience leading Marketing Operations, Marketing Technology, Digital Marketing, Analytics, or related functions.
• Proven people leadership experience developing talent, building high-performing teams, and driving accountability and growth.
• Demonstrated expertise administering and optimizing enterprise marketing operations platforms, including project management, workflow management, collaboration, and resource planning tools.
• Experience leading strategy, governance, and administration of DAM platforms (examples include Bynder, Acquia, or Aprimo).
• Experience administering and optimizing Adobe Workfront.
• Advanced knowledge of marketing analytics, KPI development, dashboarding, and performance measurement (Power BI, Tableau, or similar).
• Deep expertise in web analytics and digital measurement, including Google Analytics 4 (GA4), Google Tag Manager (GTM), event tracking strategy, tag governance, and data quality management.
• Experience with sales and enablement technologies, including Salesforce and Highspot.
• Track record of cross-functional process improvement and change management initiatives that drive operational efficiency.
• Strong experience establishing governance frameworks, documenting processes, and standardizing workflows across complex marketing organizations.
• Deep understanding of B2B marketing operations, campaign execution, attribution, performance measurement, and marketing technology ecosystems.

Tools you’ll work with

• Workfront
• Digital Asset Management (DAM) (including Bynder, Acquia, Aprimo)
• Highspot
• Adobe Workfront
• Power BI
• Tableau
• Google Analytics 4 (GA4)
• Google Tag Manager (GTM)
• Salesforce

Preferred experience

• Experience working with marketing automation, CMS, and customer data platforms.
• Experience leading operational transformation initiatives within a complex B2B or manufacturing organization.

Schedule

8:00 am – 5:00 pm (Mon-Fri) and hybrid work in Chicago, IL.