Marketing Operations Manager

PARR offers a hands-on marketing leadership role in Hillsboro, OR (onsite) focused on making marketing execution smoother and more effective across multiple teams and locations. This position helps keep campaigns, events, promotions, and creative work aligned with business priorities while building a high-ownership, customer-focused culture. You will help shape the day-to-day flow of marketing projects, strengthen execution standards, and improve outcomes through continuous improvement.

What You’ll Do

The Marketing Operations Manager leads the day-to-day execution, coordination, and continuous improvement of PARR’s marketing efforts spanning retail, contractor sales, manufacturing, and support teams. Responsibilities include supervising and developing marketing team members, translating direction from the Director of Marketing into actionable project plans, and ensuring deliverables are completed on time, on budget, and aligned with company goals.

• Supervise, coach, and develop marketing team members by setting expectations, priorities, deadlines, and quality standards
• Turn Director of Marketing direction into project ownership assignments, timelines, follow-up routines, and clear next steps
• Build accountability while maintaining an energetic, supportive, solution-oriented team environment
• Provide timely, actionable feedback to build capability and independence through day-to-day work
• Identify stuck projects or employees early and step in to restore clarity, momentum, and resolution
• Address performance, communication, and execution concerns directly, constructively, and promptly
• Own the day-to-day marketing workflow across campaigns, events, promotions, creative assets, digital channels, internal communications, vendor programs, and location requests
• Develop and maintain project plans, roadmaps, calendars, timelines, budgets, deliverables, dependencies, approval paths, and next steps
• Lead project kickoffs, regular check-ins, and closeout reviews to support alignment and continuous improvement
• Prioritize competing requests and help determine when marketing should execute, refine, redirect, defer, or decline work based on business impact and capacity
• Identify risks, delays, bottlenecks, or unclear expectations early and recommend practical solutions before deadlines slip
• Manage external vendors and partners (agencies, printers, media partners, promotional partners, contractors) to support timely, accurate, cost-effective execution
• Maintain organized documentation, digital assets, request processes, and project management tools that improve transparency and efficiency
• Support development and execution of marketing plans that strengthen brand, drive customer engagement, generate leads, support sales, and reinforce PARR as the Total Home Building Source
• Plan, execute, and optimize multi-channel campaigns across digital, print, social, email, website, in-store, events, promotions, vendor-funded, and traditional channels
• Partner across Sales, Purchasing, Cabinets, Manufacturing, Operations, and other leaders to align marketing with revenue goals, customer needs, and seasonal opportunities
• Oversee marketing collateral creation and quality review (flyers, signage, graphics, brochures, presentations, case studies, customer materials, internal communications, promotional assets)
• Provide creative and design direction while knowing when refinement is needed versus when “good enough” helps keep priorities moving
• Ensure consistent brand voice, visual identity, messaging, and customer experience across channels and touchpoints
• Coordinate supplier, vendor, co-op, sponsorship, trade event, customer appreciation, community, and location-based marketing opportunities as appropriate
• Use market, customer, competitor, and industry information to refine recommendations and strengthen customer-facing messaging
• Review marketing performance data, campaign results, engagement metrics, lead generation, and stakeholder feedback to identify trends and improvements
• Support budget tracking, campaign ROI evaluation, vendor spend review, and resource planning
• Serve as a primary day-to-day marketing contact for internal stakeholders, clarifying business needs behind incoming requests
• Communicate priorities, timelines, tradeoffs, risks, and expectations clearly and professionally
• Build trusted working relationships with location leaders, Sales, Purchasing, Operations, Manufacturing, People Operations, IT, vendors, and agencies
• Represent the marketing department professionally and in alignment with PARR’s FACE values, brand standards, and customer service expectations
• Perform other related duties as assigned

What You Bring

• 5+ years of progressive marketing experience required; preferably in building materials, construction, retail, distribution, B2B, multi-location, or similarly fast-moving environments
• 3+ years of people leadership, supervisory, or formal team-lead experience required; 5 years preferred
• Bachelor’s degree in Marketing, Business, Communications, or related field preferred (equivalent experience may be considered)
• Proven experience managing campaigns, promotions, events, marketing projects, vendors/agencies, budgets, timelines, and cross-functional deliverables
• Strong understanding of multi-channel marketing, including digital, print, social, email, web, in-store, events, promotional, and traditional marketing
• Experience supporting sales enablement, lead generation, customer engagement, product/category promotion, and brand awareness preferred
• Project management and collaboration tool experience; experience with digital asset management systems, marketing analytics, CRM, website platforms, or marketing automation tools preferred
• Proficiency in Microsoft Word, Excel, Outlook, and Teams
• Class C driver’s license with an acceptable driving record required, plus ability to maintain company-required liability insurance
• Ability to speak, write, and read English
• Sound judgment when handling sensitive business, employee, customer, vendor, financial, and operational information
• Strong leadership presence, decision-making in ambiguous environments, and ability to set direction and create accountability
• Excellent written and verbal communication skills, including tailoring messages for employees, leaders, customers, vendors, and external partners
• Strong planning, organizational, and time-management skills with the ability to manage changing priorities and meet deadlines with accuracy
• Ability to improve processes and tools to enhance outcomes for customers
• Ability to work independently, as part of a team, and as a leader with a positive attitude and strong work ethic
• Ability to respond quickly and professionally to constantly changing circumstances, manage stress, and interact with others

Tools You’ll Use

• Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams
• SEO, CRM, marketing automation, analytics
• Digital asset management systems, website platforms

Compensation

USD 95,204 - 117,604 per year

Benefits at PARR

• Earn 2 weeks of vacation starting day 1, plus an additional day each year worked up to 4 weeks off
• Employee paid sick days
• 7 holidays
• Standard medical plan with a very low $1,000 deductible
• Dental, Vision, EAP (Employee Assistance Program)
• Massage, Chiropractic and Acupuncture coverage
• FSA (Flexible Spending Account) and childcare pre-tax spending programs
• Footwear subsidy through boot vendor after 90 days of employment
• 401(k): up to 50% match on the first 6% you contribute after 1 year; fully vested at the end of your 3rd year
• 401(k) profit share: 3% contribution with Board approval
• Tuition reimbursement up to $2,500/year
• Annual profit sharing: minimum of $525 for the 2024 year for full-time employees who worked the full year
• $1,000 referral bonus

Working Conditions

This role is primarily office-based with a computer. It may require work in lumberyards, showrooms, manufacturing environments, customer events, vendor events, trade events, community events, or outdoor settings.

Physical Requirements

• Ability to sit and/or stand for extended periods
• Ability to work indoors in a normal office environment for an entire day
• Must be able to grasp, talk, hear, and operate a computer and keyboard
• Ability to occasionally lift, push, or pull up to 50 pounds and carry objects 50 feet
• Ability to work outdoors in all weather conditions when supporting events, jobsite activity, or location-based marketing work
• Must be able to drive a vehicle when necessary
• Both local and overnight travel may be required

Direct Reports

Marketing team members as assigned, which may include marketing, creative, merchandising, events, digital, communications, or coordinator roles.

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