Digital Marketing Coordinator

As a Digital Marketing Coordinator for Denver Rescue Mission, you will help prepare, publish, maintain, and report on digital communications that support mission goals. The role spans email marketing, social media, website content, online forms, internal communications, and other digital projects, with careful adaptation of approved materials across channels.

Role Responsibilities

• Collaborate with external agencies and Mission staff to build, format, test, and send mass email campaigns using approved content and established workflows.
• Maintain email production schedules and project details in Monday.com.
• Support other departments with communication goals related to mass email campaigns.
• Prepare quarterly email performance reports using established KPIs.
• Update and maintain approved email content in platforms such as Pardot, Salesforce, WeGive, Formstack, Monday.com, and other Mission systems.
• Support compliance with the CAN-SPAM Act, applicable local and national data-privacy requirements, accessibility standards, consent practices, and Mission policies for constituent communications.
• Prepare, schedule, and publish approved social media content using established content calendars and scheduling tools.
• Coordinate with the Content Manager to adapt stories, photographs, video, campaign materials, and event content for social media and other digital channels.
• Assist with short-form video planning, capture, editing, captioning, and publication.
• Produce channel-appropriate copy and visual assets from approved materials while following Mission voice, brand, copyright, accessibility, and quality standards.
• Prepare graphics, photographs, and video for digital use using approved creative tools, coordinating with staff or external partners when additional support is needed.
• Create, update, and maintain approved WordPress pages, blog posts, landing pages, event information, and other website content following established procedures.
• Assemble and publish the staff newsletter webpage and email using supplied and approved content.
• Review digital content for accuracy, working links, dates, mobile presentation, accessibility, and consistency with current information prior to publication.
• Coordinate routine updates with content owners and remove or escalate outdated, incomplete, or conflicting information.
• Create and update approved content on WeGive fundraising pages, testing links, campaign information, suggested amounts, and form presentation before release.
• Support the creation and maintenance of event registration, contact, volunteer, and other digital forms using the Mission’s approved platforms.
• Maintain campaign names, UTM parameters, links, and related documentation to support accurate attribution, reporting, and a consistent donor experience.
• Support routine content and configuration updates in systems such as WeGive, Salesforce, Pardot, Formstack, WordPress, Hootsuite, SharePoint, and Monday.com according to assigned access and documented procedures.
• Document repeatable processes and recommend practical improvements to content presentation, publishing workflows, reporting, or campaign execution.
• May assist with approved data integrations, platform connections, or workflow automations as training, interest, organizational need, and supervision permit; advanced automation is not a core entry requirement.
• Track assigned work, deadlines, approvals, status, and supporting information in Monday.com and other designated project-management systems.
• Coordinate assigned digital projects from brief through publication and reporting, with oversight appropriate to experience and project complexity.
• Use analytics, research, feedback, and established best practices to recommend improvements to digital content and production processes.
• Share platform and production knowledge with teammates and may help orient interns or other staff when applicable.
• Attend Development, team, and organizational meetings as needed and complete required Denver Rescue Mission training.
• Perform other duties as assigned by the Director of Digital Philanthropy or Marketing and Communications leadership.

Required Qualifications

• Bachelor’s degree in marketing, communications, or related field.
• Or a minimum one (1) year of experience in an equivalent field.
• A combination of education and experience can be substituted.
• Work samples demonstrating clear writing, careful editing, digital content production, social media, email, website, design, and or short-form video ability.
• Strong writing, editing, proofreading, and interpersonal communication skills with close attention to accuracy and audience segmentation.
• Ability to organize multiple assignments, meet deadlines, follow review and approval processes, and communicate promptly.
• Comfort learning and working in digital platforms.
• Active driver’s license and ability to meet Denver Rescue Mission insurability standards, as limited work-related travel may be required.
• Must be a Christian holding to the beliefs set forth in the Statement of Faith, expressed by personal testimony and Christian conduct.

Preferred Skills and Experience

• Experience with email marketing platforms, content management systems, social scheduling tools, donor platforms, CRMs, or project-management systems.
• Ability to prepare graphics, photographs, and short videos for digital use, with experience in Adobe Creative Cloud or Canva preferred.
• Familiarity with HTML/CSS, JQuery, UTM tracking, SEO, GEO, digital accessibility, email compliance, data privacy, or copyright practices, with willingness to learn applicable standards.
• Collaborative, service-oriented approach, including openness to feedback, independence within established guidelines, and partnership with staff and outside agencies.
• Strategic curiosity and a practical problem-solving mindset, including interest in learning new tools and documenting processes.
• Thrives in a culture of accountability, high-performance, and measurable results.
• Consistently displays a positive attitude aligned with Humble, Hungry, and Smart as described in Patrick Lencioni’s The Ideal Team Player.

Technologies

Monday.com, Pardot, Salesforce, WeGive, Formstack, WordPress, Hootsuite, SharePoint, HTML/CSS, JQuery, UTM tracking, SEO, GEO, CAN-SPAM Act, Adobe Creative Cloud, Canva

Work Setting and Compensation

Location: Denver, CO (onsite)
Pay: USD 20 - 23 per hour (based on qualifications and experience)
Minimum Experience: 1 year
Education: Bachelor’s degree in marketing, communications, or related field

Benefits

• Comprehensive health plans including medical, dental, and vision benefits.
• Generous vacation, sick time, and holiday pay, plus paid birthday off and ‘refreshment’ day.
• Tuition reimbursement and child adoption benefits.
• Employer paid term life insurance, long-term disability, and AD&D.
• Health savings account with generous employer contribution.
• Flexible spending accounts.
• Paid parental and bereavement leave.
• 401(k) with up to 5% company match.

Equal Opportunity and Faith-Based Commitment

Denver Rescue Mission is an equal opportunity employer and a distinctly faith-based Christian organization. The organization complies with applicable federal, state, and local employment laws and prohibits discrimination against employees, applicants, or any other covered persons based on protected characteristics. The organization also states that, based upon Title VII of the Civil Rights Act of 1964, the Colorado Anti-Discrimination Act, and the U.S. Constitution, it has the right to hire candidates who agree with its Statement of Faith and align with its Christian mission.