Marketing Operations Supervisor
Job Description
iBeAuthentic LLC is seeking a Marketing Operations Supervisor in Menominee, MI to oversee day-to-day operations across its Graphic Design and Digital Marketing Administration teams. This onsite role focuses on workflow optimization, dependable campaign execution, and measurable department performance for client initiatives.
Role Overview
The Marketing Operations Supervisor will manage daily workflow, coordinate priorities, and ensure digital marketing initiatives are launched accurately and on schedule. The position also supports continuous improvement through process refinement, automation, and AI-driven efficiencies.
Key Responsibilities
- Supervise the Graphic Design and Digital Marketing Administration teams.
- Manage daily workflow, priorities, and resource allocation.
- Ensure digital marketing campaigns are launched accurately and on schedule.
- Coach, mentor, and develop team members through regular feedback and performance management.
- Collaborate with Marketing Strategy to prioritize projects and deliver strong client experiences.
- Identify and implement process improvements, automation, and AI-driven efficiencies.
- Monitor KPIs, workload distribution, and overall department performance.
- Provide hands-on operational support when needed to meet deadlines.
Required Qualifications
- 3–5 years of experience in marketing operations, digital marketing, or project management, or an equivalent combination of education and experience.
- Strong organizational, communication, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- Bachelor’s degree in Marketing, Business Administration, Communications, or a related field (preferred).
- Previous leadership or supervisory experience (preferred).
- Experience with digital marketing platforms, project management software, and e-commerce systems.
- Experience with Shopify, Klaviyo, Mailchimp, Adobe Creative Suite, ClickUp, or similar platforms (preferred).
Technologies
- Shopify
- Klaviyo
- Mailchimp
- Adobe Creative Suite
- ClickUp
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Relocation assistance
- Retirement plan
- Vision insurance
Why Join iBeAuthentic LLC
- Collaborative, team-focused culture.
- Opportunities to lead process improvements and innovation.
- Work with a variety of beauty industry brands.
- Professional growth and development opportunities.
- Competitive compensation and benefits.
Job Type and Work Location
Full-time and in person at Menominee, MI.