Marketing and Communications Specialist

The Marketing and Communications Specialist role at the Austin Area Chamber of Commerce in Austin, MN centers on member-centered storytelling, digital outreach, and event support to promote local businesses and advocate for the chamber's goals.

Responsibilities

• Produce on-brand content across social media, e newsletters, flyers, digital ads, the Chamber website, and print materials, handling writing and design tasks.
• Capture and edit short-form videos for social platforms that highlight members, events, or key initiatives.
• Design and execute marketing campaigns and themes for Chamber programs, member recognition, and events.
• Develop marketing toolkits and materials for members involved in sponsorships, events, or Chamber programs.
• Manage the weekly email communications program (eBlasts) and ensure timely delivery.
• Keep website content current with regular updates and improvements.
• Schedule, post, and respond to comments or messages on Facebook, Instagram, and YouTube.
• Enhance online visibility through basic SEO practices and analytics tracking.
• Promote Chamber events such as Business After Hours, Ladies Night Out, Independence Day Parade, with clear messaging and lead time.
• Assist with event execution, photography, and post-event communications.
• Create signage, programs, and other marketing materials specific to events.
• Support additional Chamber programming and events as needed.
• Collaborate with Chamber staff and members to determine communication needs, priorities, and timelines.
• Support membership communications and retention efforts.
• Coordinate promotional needs related to advocacy, membership growth, member promotions, and sponsorships.
• Provide regular reporting of marketing metrics and offer guidance to expand reach and impact.

Requirements

• Bachelor’s degree in Marketing, Communications, Graphic Design, or related field preferred, or equivalent experience.
• 2+ years of experience in a communications, marketing, or social media role.
• Strong writing and editing skills with a conversational, engaging tone.
• Proficiency in Canva or similar design tools.
• Experience with email marketing platforms, Meta Business Suite, CapCut or equivalent video tools, and website CMS platforms (e.g., WordPress, ChamberMaster, GrowthZone) preferred.
• Detail-oriented, highly organized, and capable of managing multiple projects simultaneously.

Technologies

• Canva
• CapCut
• Meta Business Suite
• WordPress
• ChamberMaster
• GrowthZone

Benefits

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off

Bonus Points For

• A sense of humor and creative flair aligned with a warm, professional brand voice.
• Familiarity with the Chamber’s work or marketing for membership-based organizations.
• Passion for community-building and supporting small businesses.

Schedule Requirements

• This is an exempt position based on a 40-hour work week.
• The regular schedule typically falls within standard Chamber office hours, with flexibility for early mornings, evenings, and occasional weekends or holidays to support events. Some weeks may require additional event-related hours.