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Customer Service Marketing Jobs

3 jobs found

14d ago

Customer Experience & Digital Marketing Coordinator

Sisters of St. Joseph of Carondelet - St. Paul Saint Paul, MN

Saint Paul, MN

14d ago

$24 - $26/hr Full time Marketing Campaign Management CMS

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Job Description

Coordinate customer experience and digital marketing activities for Good Ground Press, combining order processing, site management, and outreach campaigns in an onsite Saint Paul setting.

Job Details

Location: Saint Paul, MN (onsite)
Salary: USD 24 - 26 per hour
Education: Associate degree or higher
Experience: Minimum two years

Responsibilities

Process orders including fulfillment, billing, and payments
Establish and maintain strong customer relations through phone, email, website activity, and social media
Perform website maintenance and periodic updates
Maintain solid customer relationships; respond to calls, inquiries, and concerns with speed and professionalism
Accurately enter all orders into the database; generate invoices; record payments; prepare deposits through the finance department
Generate regular sales, website, and customer activity reports
Analyze sales trends, website traffic, and customer engagement to identify growth opportunities and improve performance
Fulfill and manage all shipping and mailing via USPS and UPS
Inform customers of other Good Ground Press products
Maintain Good Ground Press website, post content, upload images, and organize pages and products
Monitor and analyze website, email, and social media performance; provide recommendations for improvement
Manage online store function
Continually update websites for sales and customer relationships
Plan, create, and execute all email campaigns via MailChimp
Coordinate and create content for social media
Serve as the primary contact with the web host, Tenseg

Requirements

Associate degree or higher
Minimum two years of website maintenance experience
Minimum two years of digital marketing and selling experience
Excellent verbal and written communication skills
Proficiency with Microsoft Office applications
Proficiency with WordPress
Proficiency with Adobe Photoshop
Proficiency with e-commerce platforms
Proficiency with other website management and digital marketing tools

Technologies

WordPress
Adobe Photoshop
Microsoft Office
MailChimp
Google Analytics
Shopify
Canva
Meta Business Suite
Hootsuite
Buffer
Tenseg

Benefits

Flexible schedule

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16d ago

Casino Marketing Manager

Live! Casino and Hotel Maryland Hanover, MD

Hanover, MD

16d ago

$73k - $101k/yr Full time Manager Marketing CRM

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Job Description

The Casino Marketing Manager leads the Relationship Marketing function for Live! Casino Maryland onsite in Hanover, supervising VIP and Executive Hosts while designing programs to attract and retain high-value players, all within budget and ROI targets.

Overview

The Casino Relationship Marketing Manager serves as a key resource to the Vice President of Casino Relationship Marketing, with the aim of establishing Live! Casino & Hotel Maryland as the premier gaming and entertainment venue in the Mid-Atlantic. The role focuses on driving revenue growth aligned with property plans and cross-property goals, while improving program margins through prudent reinvestment and expense management.

Responsibilities

Lead and supervise the VIP and Executive Host teams, with indirect oversight of Senior Executive Hosts.
Assist in managing the Relationship Marketing budget and related financial planning.
Develop programs, processes, and events to attract and retain VIP players as Live! Casino Maryland’s primary gaming and entertainment destination.
Create ROI-driven programs and processes for player attraction and retention that outperform regional competitors.
Foster open communication and strong working relationships with peer groups across all operational areas.
Manage the department’s financial data and reporting.
Review activities and promotions with the Vice President of Casino Marketing to align with strategy.
Develop and manage programs for customer service and recognition of VIP players, focusing on new and repeat VIPs.
Monitor performance against local competition and collaborate with departmental directors and managers as needed.
Provide training, participate in interviews for hires, prepare schedules, and conduct performance evaluations for VIP Hosts and Relationship Marketing team members.

Requirements

Ability to analyze and interpret departmental needs and results.
Strong problem-solving capabilities for complex challenges.
Knowledge and experience with player tracking systems.
Proficiency with Microsoft Office suite applications.
A four-year degree in a related field or equivalent work experience.
Five to seven years of experience across gaming, Player Development, casino operations, and marketing.
Ability to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming Commission.

Technologies

Player tracking systems
Microsoft Office suite

Benefits

Comprehensive group health benefits for full-time and part-time team members and eligible dependents
Free basic life insurance
Free short-term and long-term disability
Generous retirement savings options
Paid time off
Tuition reimbursement
On-site wellness center for team members and eligible dependents (Maryland property only)
Training and pathways for career growth
Robust rewards and recognition programs
Annual merit-based pay increases
Discretionary performance bonuses
Discretionary service bonuses
Free parking
Free food and discounted meals
Live! hotel, food & beverage, and entertainment discounts

Physical Requirements

Ability to stand 40 percent of the time
Ability to sit 60 percent of the time
Use of stairs and elevators

Working Conditions

24/7 high energy casino with over 300,000 square feet of gaming and entertainment space and approximately 3,000 employees
Exposure to alcohol, cigarette and cigar smoke, bright lights, and loud noises
Environment where smoking is permitted
Flexibility with work schedules; extended hours and variable weeks may be required

Life at Live

Joining Live! means being part of an exciting experience in a fast-paced environment. You will work with a team that prioritizes service and community, values diversity, and offers tools and opportunities to grow your career. The culture emphasizes fairness, teamwork, and, above all, fun, with around-the-clock activity across a large, dynamic property.

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2mo ago

Casino Host - Marketing Player Development

St. Jo Frontier Casino Saint Joseph, MO

Saint Joseph, MO

2mo ago Closed

Full time Marketing Brand Ambassador Casino Operations

This position is no longer accepting applications (closed Jun 9, 2026).

Job Description

St. Jo Frontier Casino in Saint Joseph, Missouri is seeking a Casino Host focused on Marketing Player Development. This role centers on building enduring relationships with players to boost engagement, loyalty, and revenue through personalized service and proactive relationship management. The position emphasizes understanding guest preferences, coordinating promotions and events, and clear, effective communication to enhance the guest experience onsite.

Responsibilities

Build and sustain relationships with assigned slot and table game players to strengthen loyalty and encourage repeat visits.
Maintain regular contact with players via phone, email, and in-person interactions to share upcoming promotions, events, and property offerings.
Welcome players on the casino floor and at special events, anticipate needs, and coordinate accommodations, amenities, and services.
Host and attend events with designated guests, following up to ensure a personalized, positive experience.
Manage discretionary complimentary services in line with company policies and regulatory requirements.
Meet or exceed monthly revenue targets and performance expectations set by management.
Collaborate with other team members to achieve both individual and team objectives.
Maintain professionalism, discretion, and courtesy in all interactions, including guest arrangements and financial matters.
Demonstrate reliability, punctuality, and compliance with all gaming license requirements.
Maintain flexibility to work evenings, weekends, and holidays as needed.

Requirements

High school diploma or equivalent required.
Ability to obtain and maintain a Level II Missouri Gaming License.
Effective English communication skills, both verbal and written.
Basic computer skills.

Benefits

Paid rest and meal breaks
Free employee meals while working
Paid Time Off (PTO) and Paid Holidays (Full-Time)
Medical, Dental, Vision, and Virtual Doctor Visits (Full-Time)
401(k) with company match
Free $25,000 Life Insurance (Full-Time)
Optional additional coverage: Disability, Life, Accident, and Critical Illness Insurance
Free Employee Assistance Program (counseling, legal, financial guidance, and more)
Employee discounts, team celebrations, and recognition awards

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Customer Service Marketing Jobs

Customer Experience & Digital Marketing Coordinator

Casino Marketing Manager

Casino Host - Marketing Player Development

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