Marketing Manager
Job Description
Olympia Hospitality offers a collaborative, growth‑driven environment across a portfolio of hotels and on‑site outlets. The Marketing Manager role is based in Portland, ME (onsite) with a total compensation of USD 60,000 per year. The position supports and oversees creative marketing initiatives, steers digital strategy to align with revenue goals, and collaborates with on‑property teams and the Home Office to drive results. A college degree in marketing, communications, business, or equivalent work experience is preferred.
Benefits
- Health coverage including up to 80% toward individual plans, plus dental and vision insurance with FSA and HSA options
- 401K plan with discretionary yearly match
- Paid group term life insurance, partial employer coverage for short‑term disability, with the option to purchase additional life insurance
- Robust paid time off (PTO) plus seven paid holidays and an earned wage access program
- Employee Assistance Program, sober support network, and a recovery‑friendly workplace
- Exclusive hotel travel discounts and location‑specific benefits
Responsibilities
- Oversee and support creative marketing programs for a selected group of hotels and outlets, including restaurants, spas, and clubs
- Lead digital strategy and marketing execution to ensure alignment with revenue targets and business needs
- Use industry insights and performance data to craft campaigns that boost visibility and drive revenue
- Provide support to Directors and Home Office marketing initiatives
- Collaborate closely with on‑property teams to execute campaigns and initiatives
Requirements
- Proficiency in Google Analytics and ability to create ads
- Experience with email marketing campaigns and CRM systems
- Strategic capability for social media planning and execution
- Support for brand development efforts
- Experience in multi‑property hospitality or travel environments
- Leadership with the ability to motivate, mentor, coach, and guide others, including documentation
- Strong customer service orientation with hospitable, attentive, friendly, and courteous service; demonstrates patience, tact, and diplomacy
- People skills that foster collaboration, rapport, and trust
- Excellent communication skills, both verbal and written, with active listening
- Problem‑solving and analytical abilities to identify issues, analyze data, and implement best practices
- Judgment and discretion when handling confidential information
- Organizational and time management skills to multi‑task, prioritize, and work with limited supervision
- Aptitude and adaptability to learn quickly and respond to changing priorities
- Composure under pressure and the ability to manage stress while addressing customer and employee interactions calmly
- Attention to detail with thorough and accurate task execution
- Proficiency with standard computer tools (email, Word, Excel) and hotel systems; leverage technology to improve efficiency
- Ability to train others and share knowledge to enhance performance and safety
- Education: College degree in marketing, communications, business, or equivalent work experience
Technologies
- Google Analytics
- CRM software
- Microsoft Excel
- Microsoft Word
- Microsoft Office
Physical Demands
- Frequent travel to properties and hotels, including overnight trips
- Flexible work hours, including nights and weekends, particularly as hotel openings approach
- Extended workdays during peak periods to meet workload demands
- Potential for extended periods of walking or standing, desk work, and computer use
- Possible kneeling and lifting up to 50 lbs