Digital Marketing Associate

Queenstown Bank is seeking a Digital Marketing Associate to support its marketing and communications efforts with a focus on digital content and customer engagement. This onsite role in Queenstown, MD helps build a consistent brand presence across social media, websites, email, advertising, and other approved marketing channels.

What you’ll do

• Create, schedule, publish, and monitor content across the Bank’s social media platforms.
• Assist with digital campaign execution aimed at promoting deposits, lending, customer engagement, brand awareness, and other approved business objectives.
• Maintain and update website content, including product details, promotions, community information, and other timely updates (subject to appropriate review and approval).
• Support email marketing efforts including content development, list coordination, scheduling, testing, and performance tracking.
• Create and edit marketing materials using appropriate design and content-development tools.
• Help with digital advertising activities such as paid social, search, display, and other applicable digital campaigns.
• Monitor marketing metrics including social performance, website traffic, email engagement, digital advertising results, and compile reports or summaries for the Marketing Manager.
• Support development of branch materials, signage, promotional items, advertisements, and other marketing collateral.
• Maintain brand consistency across digital and printed communications.
• Coordinate marketing requests from branches and departments under the direction of the Marketing Manager.
• Liaise with third-party marketing vendors as directed to support clear communication and continuity.
• Assist with project tracking, deadlines, approvals, and follow-up for assigned marketing activities.
• Support community events, sponsorships, and Bank promotional activities, including occasional events outside normal business hours.
• Follow Bank policies and procedures required by federal and state statutes, laws, and regulatory rules.
• Comply with the Company’s Safety and Security Policies and Procedures.
• Uphold behavioral standards and Core Values: Trust, Customer Commitment, Teamwork, Excellence and Performance.
• Perform other duties as assigned by management.

Qualifications

• Associate’s or bachelor’s degree in marketing, communications, business, digital media, or a related field preferred.
• 1 to 3 years of marketing, communications, social media, or related experience preferred (relevant internships or demonstrated digital marketing experience may be considered).
• Experience creating and managing social media content.
• Familiarity with website content management, email marketing, digital advertising, SEO, and marketing analytics.
• Experience with Canva, Adobe Creative Suite, or similar design tools preferred.
• Strong writing, editing, proofreading, and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to manage multiple assignments, priorities, and deadlines.
• Ability to exercise sound judgment when communicating on behalf of the Bank.
• Financial services or other regulated-industry experience helpful but not required.
• Willingness to learn banking products, services, regulatory requirements, and the communities served by the Bank.

Tools you may use

• Canva
• Adobe Creative Suite

Compensation and location

• Location: Queenstown, MD (onsite)
• Pay range: USD 22 to 27 per hour
• The posted pay range reflects a good faith estimate. Actual compensation may vary based on relevant experience, skills, internal equity, tenure, performance, and location.

Benefits

• Medical, Dental and Vision insurance offered 1st of the month following 30 days of employment
• Paid Time Off (PTO) starts at 3 weeks per calendar year (prorated for new hires based on start date)
• 12 paid holidays, including Birthday
• 401K retirement plan with up to a 4% Company match and immediate vesting
• Tuition Reimbursement
• Employer paid life insurance
• Employer paid disability insurance
• Voluntary life and disability insurance
• Employee Assistance Program
• Employee Discounts and Perks

Work environment and physical demands

• Mobility sufficient to perform activities required of the position, including travel to branch and vendor locations
• Manual dexterity for functional operation of office equipment such as computers and calculators
• Ability to actively engage in communications with internal and external customers