Customer Service & Marketing Coordinator

Coordinate and help run Bliss Media's marketing campaigns and prospect outreach from first contact through tradeshow follow-up, while supporting customer service and cross-team collaboration.

Responsibilities

• Coordinate and help run marketing campaigns and prospect outreach from initial contact to tradeshow follow-up
• Field inbound prospect calls and emails, moving promising conversations forward
• Manage the CRM as the source of truth for campaigns, prospects, and follow-up
• Plan and coordinate tradeshows including registrations, logistics, materials, timelines, and staffing
• Travel to attend tradeshows and represent Bliss Media in person
• Help plan and execute outbound marketing campaigns, tracking what works and what does not
• Coordinate across the team to keep campaigns moving on schedule
• Support Customer Service with orders in process
• Support the team wherever needed

Requirements

• Ability to juggle multiple moving pieces without dropping the ball
• Clear written communication
• Remain calm when something goes wrong
• Take responsibility instead of assigning blame
• Ask questions and seek to understand
• Look for ways to improve campaigns or processes, not just execute
• Comfortable talking to strangers, whether on the phone or at a tradeshow booth
• Willing and able to travel occasionally for events

Technologies

• CRM platforms used for campaigns, such as Salesforce, HubSpot, Zoho, or similar

Benefits

• Competitive pay based on experience
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Retirement plan
• Flexible schedule
• A workplace where you'll actually look forward to coming in

Our Environment

• Leadership comes from action, not titles
• Open communication across all levels
• Team success matters more than individual recognition
• Trusted to take initiative and make decisions
• Growth through self-improvement rather than chasing promotions

What You’ll Gain

• Open knowledge sharing within the team
• Real ownership of campaigns early on
• Opportunity to develop strong project management and communication skills
• Travel and face time with customers and prospects across the industry
• A work environment focused on quality, integrity, and long-term thinking

To Apply

• Submit your resume and salary expectations. Applications are read personally. Apply through the Indeed process and include a cover note explaining why you are a fit, attach your resume, and specify your starting wage.

Application Question(s)

• Are you willing to undergo drug and background tests that comply with all state and federal laws?
• Are you willing to work on-site in Saint Joseph, Minnesota?

Job Type

• Full-time

Work Location

• On-site in Saint Joseph, Minnesota