Marketing Manager

Omni Hotels & Resorts is looking for a Marketing Manager to help maximize revenue and strengthen guest engagement for Omni Orlando Resort at ChampionsGate. This onsite role in Champions Gate, FL focuses on building local and national awareness through proactive, measurable marketing tactics, strong media relationships, and coordinated resort-wide promotional efforts.

Responsibilities

• Manage the resort’s e-mail marketing program.
• Serve as a liaison for marketing and Sales printing projects, including brochures, posters, ads, direct mail pieces, invitations, and promotional items.
• Coordinate new signage and in-room collateral from design and copy through photography and final output.
• Assist with development and execution of promotions and packages, including direct mail and guest packages.
• Proof and edit all collateral before submitting print requests.
• Partner with corporate PR and the agency team to promote the resort effectively.
• Maintain relationships with a PR agency and partners to evaluate and leverage local and national opportunities that increase brand awareness.
• Create and maintain relationships with local media, photographers, and writers.
• Act as the point of contact for promotional partnerships.
• Participate actively in industry, community, and social organizations to support community visibility.
• Ensure resort activities and associate accomplishments are communicated to corporate offices and included in company publications.
• Confirm that listings in directories and magazines are accurate and up to date.
• Maintain current information on the Omni Orlando Resort at ChampionsGate website.
• Respond promptly to media requests by providing accurate information, and sharing imagery and quotes when appropriate.
• Coordinate photography shoots, including shot scheduling and notifying relevant departments.
• Complete VIP welcome cards and amenity requests for all media and marketing-related guests.
• Maintain and manage inventory of sales collateral.
• Code all Marketing-related invoices.
• Attend monthly department meetings.
• Perform other duties as assigned by management.

Requirements

• Minimum 2 years of experience in a Marketing position; hospitality experience is preferred.
• Bachelor’s Degree preferred, ideally in communication or marketing.
• Strong understanding of marketing processes, including experience managing promotions and advertising.
• Self-starting team player with positive energy.
• Experience with e-mail marketing programs and website CMS tools.
• Strong work ethic, interpersonal skills, and ability to thrive in a team-oriented environment.
• Excellent group presentation skills, plus strong written and oral communication.
• Strong writing and proofreading abilities.
• Ability to manage multiple priorities and reprioritize when needed.
• Demonstrated ability to connect strategies and planned actions to results.
• Proficiency with computers, including Microsoft Excel, Word, Publisher, PowerPoint, and Outlook; graphic design skills are preferred.
• Ability to work nights and weekends as needed for promotional events.
• Travel up to 5%.

Technologies & Tools

• E-mail marketing programs
• Website CMS tools
• Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft PowerPoint, Microsoft Outlook
• Photoshop, InDesign, Illustrator

Working Environment & Physical Requirements

Working environment: Normal office environment.

• Ability to sit and utilize a telephone/computer for extended periods, with occasional travel around the property.

Tools & equipment: Computer, copy/print/scan/fax machine, files, and Microsoft Office tools, including Photoshop, InDesign, and Illustrator.