Marketing and Communications Analyst
Job Description
Marketing and Communications Analyst at DaVita supports physician and B2B communications, translating technical updates into clear emails and campaigns while analyzing campaign performance and ensuring timely, compliant messaging.
Responsibilities
- Translate technical inputs from release notes or product managers into clear, error-free emails and alerts for clinical users.
- Rapidly execute urgent communications during system outages or bugs, formatting an approved message and delivering it to users immediately.
- Maintain the communications calendar, ensuring planned updates are drafted and routed for approval well in advance of their send date.
- Share ownership of the physician email inbox, triaging inquiries, drafting responses for review, and ensuring no request falls through the cracks.
- Own routine analysis of email performance, tracking open rates, click-through rates, and delivery metrics, and translate data into actionable reports to guide future sends.
- Develop and maintain project plans, organized documentation, version control, and distribution lists.
- Shepherd content through the Legal, Compliance, and Regulatory review process, incorporating feedback before final send.
- Perform other duties as assigned, including stepping in to support senior team leads by handling routine or overflow tasks to enable focus on strategic initiatives.
Requirements
- 3-5 years of experience in communications, marketing coordination, or a related field.
- Strong Writing Skills: Ability to turn a bulleted list of facts into a clear, professional email for a physician or hospital executive.
- Data Literacy: Comfortable working with numbers and able to explain what constitutes a good open rate.
- Execution Focus: Reliable and responsive, adept at managing multiple projects and delivering on time.
- Tech-Savvy: Open to learning new platforms (email marketing tools, project management software) and managing distribution lists; quick to adapt to tools for project management, email marketing, and teammate intranet.
- Growth Mindset: Naturally curious, embraces new challenges, and seeks opportunities to learn and grow.
Technologies
- Acoustic
- Mailchimp
- StarLearning
- EHR / EMR
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace, back-up child and elder care, maternity/paternity leave and more
- Professional development programs: Opportunities to grow within the company and on-demand virtual leadership and development courses through StarLearning
Posting Date
07/09/2026