Digital Marketing Advisor

FedEx is seeking a Digital Marketing Advisor based in Plano, TX with remote work eligibility. The role focuses on planning and executing digital product strategy and customer engagement initiatives, including monetization, pricing, and go-to-market leadership for premium digital offerings within FedEx's global supply chain ecosystem.

Responsibilities

• Drive monetization for premium technology and data products across the global supply chain ecosystem, including advanced visibility, sustainability, and monitoring solutions.
• Manage the complete end-to-end go-to-market lifecycle for paid product launches.
• Shape the commercial product strategy for strategic supply chain technology partnerships.
• Develop value-based pricing models that align software and data costs with customer ROI and operational savings.
• Initiate and lead commercial pilots to validate the revenue potential of Digital Paid Products within the supply chain technology ecosystem.
• Define the KPIs and success criteria required to scale digital product pilots into full market offerings.
• Proactively manage launch risks and adjust strategies to ensure on-time, commercially successful rollouts.

Requirements

• Bachelor's Degree or equivalent experience in marketing, finance, computer science, engineering or related business discipline.
• Five years of experience in a digital marketing or digital product management environment or demonstrated knowledge gained through coursework or work experience in digital product marketing, management, or technology support.
• More advanced degrees may offset experience requirements; a related Master’s Degree equals two years of experience.
• Strong ability to understand business and customer needs.
• Customer/user experience management.
• Product analysis and technology capabilities.
• Technical acumen.
• Strong collaboration, communications and analytical skills.

Technologies

• WMS/OMS software

Essential Functions

• Conduct market and competitive analysis, product analysis, digital industry and customer research to create and optimize the customer experience.
• Partner with cross-functional teams to define, implement and launch market-leading, customer-centric products or programs.
• Provide subject matter expertise to support strategic priorities.
• Maintain expertise on products and technologies through training and research and apply that training to drive best practices and foster continuous improvement.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Strong ability to understand business and customer needs, customer/user experience management, product analysis and technology capabilities.
• Technical acumen.
• Strong collaboration, communications and analytical skills.

Additional Skills Considered a Plus

• Logistics Tech/SaaS expertise: Proven track record in the supply chain technology sector (e.g., post-purchase, visibility, WMS/OMS software).
• Deep understanding of shipper, 3PL, and merchant buyer personas and their operational pain points.
• Demonstrated ability to develop and defend compelling business cases for pricing strategies to ROI-driven executives.
• Proven Agile experience driving product launches, with a track record of rapidly resolving critical-path technical and operational roadblocks.

Preferred Qualifications

Location and work arrangement: This position is eligible for remote work and may be located anywhere within the United States excluding Alaska, Hawaii and U.S. territories. However, if you reside within a 50 mile radius of a FedEx campus, you will be required to work at a FedEx campus location several times per week.

Pay Transparency

The compensation listed reflects the pay range reasonably expected for this posted position at the location(s). The posted ranges vary by state and region as shown below.

• USA: $7,094.23/mo - $15,607.31/mo
• CO: $7,094.23/mo - $14,957.01/mo
• CA: $7,488.36/mo - $12,533.14/mo
• NJ: $7,488.36/mo - $11,981.37/mo
• OH & VT: $7,488.36/mo - $12,355.79/mo
• MN: $7,488.36/mo - $14,306.70/mo
• IL & NV: $7,488.36/mo - $14,957.01/mo
• MD, NY & WA: $7,488.36/mo - $15,607.31/mo
• MA: $7,882.48/mo - $15,607.31/mo
• RI: $8,670.73/mo - $14,306.70/mo
• CT: $8,670.73/mo - $14,957.01/mo
• DC & HI: $9,064.85/mo - $14,957.01/mo
• NYC: $9,064.85/mo - $15,607.31/mo

Additional Details

This position reports to Manager Kristian Conway. The posting closes on May 19, 2026 at 4:00 PM CST (Salary level E27).