REO Pre-Marketing Coordinator
Job Description
Coordinate residential REO asset preparation from assignment through market readiness by managing inspections, preservation, valuations, utilities, vendor activity, and compliance.
- Asset intake and onboarding: Receive and review newly assigned REO assets, validate documentation, set timelines, and update servicing and asset management systems
- Occupancy and access management: Coordinate occupancy inspections; monitor vacancy status, possession timelines, property access, and condition updates
- Preservation and readiness: Review and approve preservation bids; oversee repairs and maintenance, securing, trash-out, cleaning, landscaping, and other steps needed for market readiness
- Utilities coordination: Coordinate utility activation, transfer, and maintenance to support inspections, repairs, and marketing readiness
- HOA review and resolution: Review HOA information including fees, violations, and requirements; coordinate resolution of issues affecting marketability
- Valuation workflows: Ensure timely completion and submission of BPOs, Supplemental BPOs, and appraisals
- Pre-listing verification: Verify pre-listing activities are completed and that properties meet client and investor requirements prior to marketing
- Performance and cost oversight: Monitor KPIs, service level agreements, timelines, vendor performance, and property-related expenses
- Stakeholder liaison: Act as the primary point of contact across asset managers, listing agents, clients, vendors, municipalities, and internal departments
- Issue identification and escalation: Identify, escalate, and resolve issues that could delay market readiness or disposition efforts
Requirements
- Education: Associate or Bachelor degree in Business, Real Estate, Finance, Property Management, or related field preferred
- Experience: Minimum 2 years of REO, default servicing, mortgage servicing, asset management, or property preservation experience
- Asset and deadline management: Experience managing multiple assets and deadlines in a fast-paced environment
- Tools: Proficiency with Microsoft Office and asset management systems
- Knowledge: Strong understanding of REO operations, property preservation, inspections, and disposition processes
- Skills: Excellent organization, communication, analytical, and problem-solving skills
- Execution: Ability to prioritize competing deadlines while maintaining accuracy and compliance
- Collaboration: Strong vendor management and stakeholder relationship skills
Compliance & Risk Management
- Ensure adherence to investor, insurer, client, municipal, and regulatory requirements
- Maintain accurate documentation and records supporting audit and compliance reviews
- Mitigate financial, legal, operational, and reputational risks associated with assigned assets
Technologies
- Microsoft Office
Benefits
- Paid Time Off (PTO)
- Paid Holidays
- Medical, Dental & Vision
- Dental insurance
- Vision insurance
- Employee Assistance Program
- Employee assistance program
- Flexible Spending Account
- Flexible spending account
- Health Savings Account
- Health savings account
- Company paid Life Insurance
- Life insurance
- Matching 401(k) Plan
- 401(k) matching
Work Location
- Hybrid remote in Coppell, TX 75019