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Job Description

Coordinate residential REO asset preparation from assignment through market readiness by managing inspections, preservation, valuations, utilities, vendor activity, and compliance.

  • Asset intake and onboarding: Receive and review newly assigned REO assets, validate documentation, set timelines, and update servicing and asset management systems
  • Occupancy and access management: Coordinate occupancy inspections; monitor vacancy status, possession timelines, property access, and condition updates
  • Preservation and readiness: Review and approve preservation bids; oversee repairs and maintenance, securing, trash-out, cleaning, landscaping, and other steps needed for market readiness
  • Utilities coordination: Coordinate utility activation, transfer, and maintenance to support inspections, repairs, and marketing readiness
  • HOA review and resolution: Review HOA information including fees, violations, and requirements; coordinate resolution of issues affecting marketability
  • Valuation workflows: Ensure timely completion and submission of BPOs, Supplemental BPOs, and appraisals
  • Pre-listing verification: Verify pre-listing activities are completed and that properties meet client and investor requirements prior to marketing
  • Performance and cost oversight: Monitor KPIs, service level agreements, timelines, vendor performance, and property-related expenses
  • Stakeholder liaison: Act as the primary point of contact across asset managers, listing agents, clients, vendors, municipalities, and internal departments
  • Issue identification and escalation: Identify, escalate, and resolve issues that could delay market readiness or disposition efforts

Requirements

  • Education: Associate or Bachelor degree in Business, Real Estate, Finance, Property Management, or related field preferred
  • Experience: Minimum 2 years of REO, default servicing, mortgage servicing, asset management, or property preservation experience
  • Asset and deadline management: Experience managing multiple assets and deadlines in a fast-paced environment
  • Tools: Proficiency with Microsoft Office and asset management systems
  • Knowledge: Strong understanding of REO operations, property preservation, inspections, and disposition processes
  • Skills: Excellent organization, communication, analytical, and problem-solving skills
  • Execution: Ability to prioritize competing deadlines while maintaining accuracy and compliance
  • Collaboration: Strong vendor management and stakeholder relationship skills

Compliance & Risk Management

  • Ensure adherence to investor, insurer, client, municipal, and regulatory requirements
  • Maintain accurate documentation and records supporting audit and compliance reviews
  • Mitigate financial, legal, operational, and reputational risks associated with assigned assets

Technologies

  • Microsoft Office

Benefits

  • Paid Time Off (PTO)
  • Paid Holidays
  • Medical, Dental & Vision
  • Dental insurance
  • Vision insurance
  • Employee Assistance Program
  • Employee assistance program
  • Flexible Spending Account
  • Flexible spending account
  • Health Savings Account
  • Health savings account
  • Company paid Life Insurance
  • Life insurance
  • Matching 401(k) Plan
  • 401(k) matching

Work Location

  • Hybrid remote in Coppell, TX 75019

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