Marketing, Client Success & Operations Coordinator

This part-time role combines marketing coordination, client success, and operational support for Wellness First Integrative Health Center in Midlothian, Virginia. The position emphasizes relationship-building, process optimization, and delivering an outstanding client experience to support practice growth.

Responsibilities

• Welcome and assist new and existing clients
• Schedule discovery calls, consultations, coaching sessions, and workshops
• Answer phone calls, emails, and text inquiries in a professional manner
• Coordinate onboarding for new clients and complete related paperwork
• Maintain accurate client records within the CRM
• Follow up with prospective and current clients
• Ensure every client receives an exceptional experience from initial contact through ongoing care
• Coordinate social media posting across multiple platforms
• Plan and schedule email campaigns and newsletters
• Assist with workshops, community events, and educational presentations
• Coordinate marketing projects with external vendors
• Support website updates and development of promotional materials
• Track marketing activities and follow up with prospects
• Help implement marketing systems and growth initiatives
• Manage calendars and appointment scheduling
• Order supplements and office supplies
• Coordinate inventory management and vendor communications
• Process payments and coordinate with the bookkeeper
• Maintain organized office procedures and filing systems
• Assist with bookkeeping and related administrative tasks
• Contribute to workflow improvements and enhanced operational efficiency
• Support day-to-day practice operations

Requirements

• Genuine passion for helping people
• Strong organizational skills with attention to detail
• Proactive mindset and the ability to take initiative
• Enjoy solving problems and finding effective solutions
• Professional, compassionate communication style
• Rapid learner of new technologies
• Ability to manage multiple priorities confidently
• Dependable, trustworthy, and positive demeanor
• Desire to contribute to a meaningful mission
• Experience in a medical, chiropractic, wellness, fitness, or healthcare office
• Background as an executive assistant, office manager, or practice coordinator
• Experience in marketing coordination or social media management
• Strong customer service and communication abilities
• Proficiency with Microsoft Office, Google Workspace, CRM software, scheduling software, and QuickBooks, or a willingness to learn

Technologies

• CRM platforms, Microsoft Office, Google Workspace, QuickBooks, scheduling software

Benefits

• Competitive hourly pay based on experience
• Performance-based bonus opportunities as the practice grows
• Flexible daytime schedule
• Ongoing education in functional health and wellness
• Opportunities for increased responsibility and career advancement
• Positive, supportive, and collaborative work environment
• The chance to make a meaningful impact in people’s lives daily
• Hourly rate range: $20.00 – $25.00

Why Join Wellness First Integrative Health Center

• Competitive compensation aligned with experience
• Bonuses tied to individual and practice growth
• Flexible daytime hours suitable for a part-time schedule
• Access to ongoing education in functional health and wellness
• Paths to increased responsibility and career progression
• A positive, supportive, and collaborative team environment
• The opportunity to make a meaningful daily impact on lives

Compensation

• Competitive hourly pay based on experience
• Performance bonuses based on individual and practice growth
• Flexible part-time schedule (15–25 hours per week initially)
• Potential for increased hours and advancement as the practice expands

Work Location

Hybrid remote arrangement available in Midlothian, VA 23113

How to Apply

• Your current resume
• A brief cover letter describing your interest in this opportunity
• Three professional references