Manager, Integrated Marketing - Social, Creator & Content
Job Description
Helen of Troy is hiring an Integrated Marketing Manager to lead OXO’s social-first ecosystem spanning organic social, creator programs, UGC, and content.
Responsibilities
- Lead and evolve OXO’s organic social strategy across TikTok, Instagram, Facebook, Pinterest, YouTube, and emerging platforms
- Build a social-first content strategy translating brand priorities, product innovation, and cultural trends into platform-native content
- Own the social editorial calendar, balancing brand, product, category, community, and cultural content
- Drive TikTok growth using trend analysis, creator partnerships, social listening, SEO, and rapid testing
- Lead creator, influencer, and UGC programs across organic, earned, and paid channels
- Partner with creators and agencies to develop authentic, high-performing content aligned to brand standards and platform best practices
- Collaborate with Brand, PR, Creative, Media, DTC, and Retail teams to create integrated campaigns and maximize cross-channel impact
- Manage agency relationships including budgets, timelines, briefs, and deliverables; ensure quality, efficiency, and measurable results
- Oversee community management, social listening, competitive analysis, trend monitoring, and escalation protocols
- Measure and analyze social, creator, and content performance; use insights to optimize engagement, brand awareness, consideration, and business results
- Develop reporting frameworks and testing plans to support continuous improvement across social and creator programs
- Connect social media performance to broader brand and business objectives
Requirements
- Proven experience leading social media, creator, and content strategy for a consumer brand and/or agency
- Experience optimizing digital content to improve engagement, meet business goals, and drive ROI
- Detail-oriented with the ability to manage multiple priorities and deadlines
- Strong project management, planning, and problem-solving skills
- Excellent written and verbal communication skills including copywriting, proofreading, and editing
- Proven ability to collaborate effectively with cross-functional teams, agency partners, and business stakeholders
- Strong analytical skills to develop data-driven content recommendations and solutions
- Self-starter who can independently prioritize, lead key workstreams, and operate in a fast-moving, test-and-learn environment
- Experience developing, implementing, and managing social media content, community engagement, and consumer communications
- Strong understanding of social search, platform trends, audience behavior, and content optimization
- Experience using social listening, publishing, and analytics tools to translate performance into actionable recommendations
- Bachelor’s Degree or other 4-year Degree from an accredited college or university in a relevant field
- 5+ years of relevant experience across social media, creator marketing, content strategy, integrated marketing and/or brand marketing, ideally within a consumer brand or agency environment
- Proven experience leading social and creator programs and managing external agencies or production partners
- 5+ years or more of digital marketing experience agency and/or client side
- Experience developing and managing a variety of digital content including written, video, and images
- Work experience in CPG, Beauty, or fashion is required; home, food, lifestyle category is a plus
- Authorized to work in the United States full-time
Technologies
- TikTok
- YouTube
- SEO
Benefits
- Salary + Bonus
- Healthcare
- Dental
- Vision
- Paid Holidays
- Paid Parental Leave
- 401(k) with company match
- Basic Life Insurance
- Short Term Disability (STD)
- Long Term Disability (LTD)
- Paid Time Off (PTO)
- Paid Charitable (volunteer) Leave
- Educational Assistance
Preferred Qualifications
- Degree or certification related to communications, journalism, marketing, beauty, or fashion industry
Location and Schedule
- New York, NY (Hybrid)
- Work 3 days onsite
- In-office collaboration Tuesday through Thursday
- Remote option on Mondays and Fridays
Compensation: USD 91,197 - 114,000 per year