In-House Marketing Representative
Job Description
The In-House Marketing Representative supports Holiday Inn Club Vacations by working directly with in-house guests during their stay. The role focuses on engaging qualified guests, providing resort and area information, and helping schedule sales presentation tours while delivering a high-quality experience with integrity.
Onsite Location
Galveston, TX (onsite)
Primary Objective
Persuade qualified in-house guests to participate in a sales presentation during their stay. This includes supporting the guest journey with clear information and coordinated scheduling.
Responsibilities
- Identify and schedule qualified tours for the team of sales consultants.
- Join proactive team efforts aimed at achieving departmental and company goals.
- Deliver a high-quality, warm experience to guests and members.
- Maintain constant communication with the Director of In-House Marketing for all exceptions and events.
Requirements
- Dependable and goal-oriented.
- Reliable transportation.
- Self-directed and independent, with strong teamwork capabilities.
- Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service, or product from guests.
- Excellent customer service.
- Strong oral communication skills.
- Strong cash handling skills.
- Must have full availability.
- Timeshare marketing experience is preferred.
Compensation and Benefits
- Lucrative Compensation Plans
- Rewards & Recognition Programs
- Annual Bonus Opportunities for Select Roles
- Comprehensive Medical, Dental, and Vision
- 401K Match
- Team Member Travel Perks and Discounts
- Tuition Assistance
- Referral Compensation Program
Essential Duties and Tasks
- Identify and schedule qualified tours for the sales consultants.
- Participate in proactive team efforts to meet departmental and company goals.
- Provide a high-quality and warm experience for guests and members.
- Maintain constant communication with the Director of In-House Marketing for all exceptions and events.
Required Qualifications
- Dependable and goal-oriented.
- Reliable transportation.
- Self-directed and independent, with the ability to work as a team player.
- Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service, or product from guests.
- Excellent customer service.
- Strong oral communication skills.
- Strong cash handling skills.
- Must have full availability.
- Timeshare marketing experience is preferred.