Home Health Marketing Liaison (Sales)
Job Description
This role supports the growth of home care access through community outreach and referral partnerships across the assigned territory (Cincinnati/Dayton). As a Home Health Marketing Liaison (Sales), you will connect with referral sources and work cross-functionally to help move qualified referrals into Starts of Care (SOCs).
Key Responsibilities
- Develop and maintain referral partnerships with hospitals, physician offices, discharge planners, case managers, senior living communities, and other established referral sources.
- Identify new opportunities, generate referrals, and support conversion of referrals into successful Starts of Care (SOCs).
- Educate healthcare professionals, patients, and families on services and how the organization can support their needs.
- Plan and execute an outreach strategy, including in-person visits, networking events, educational presentations, and community partnerships.
- Coordinate with intake, clinical, and operations teams to support communication, appropriate documentation, and smooth transitions into care.
- Maintain accurate referral activity and follow-ups in the CRM, monitor performance metrics, and recommend improvements based on results.
Requirements
- At least 1 year of experience in home health, home care, healthcare marketing, business development, case management, or a related field.
- Strong skills in relationship building, communication, presentations, and networking.
- Proactive and outgoing approach, with confidence to initiate conversations and pursue new business opportunities.
- Ability to work independently, manage a territory, and stay organized while handling multiple priorities.
- Comfort working toward measurable goals, including referral generation and Starts of Care.
- Proficiency with CRM systems, Microsoft Office, and other business technology.
- Valid driver’s license and willingness to travel regularly throughout the assigned territory.
Technologies
- CRM systems
- Microsoft Office
- Salesforce
Experience Profile
- Home health sales: 1 year (Required)
- Sales (B2C): 3 years (Preferred)
What Success Looks Like
- Building a strong referral network, generating qualified referrals, and supporting more individuals in beginning care.
- Meeting defined monthly Start-of-Care goals, tracking performance regularly, and identifying measurable opportunities to improve outcomes.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Travel reimbursement
- Vision insurance
Even Better If You Have
- Existing referral relationships or a well-established network within the local healthcare community.
- Experience with home health or home care referral development, patient admissions, or care transitions.
- Knowledge of insurance coverage, payer eligibility, and healthcare referral processes.
- Experience using Salesforce or another CRM to manage outreach and referral activity.
- A bachelor’s degree in marketing, business, healthcare administration, or a related field.
Work Location
Dayton, OH (onsite)
On the road