Director of Sales & Marketing

Randolph House Hotel & Convention Center offers an onsite role in Liverpool, NY with a salary range of $60,000 to $65,000 per year. In this position, you will help shape growth initiatives, strengthen the brand across diverse markets, and support both sales and marketing performance through hands-on strategy and client partnership.

What you’ll do

• Develop and execute comprehensive sales strategies to expand market share and achieve revenue targets across multiple channels.
• Lead the management of key client accounts, ensuring high customer satisfaction through exceptional service and tailored solutions.
• Drive business development by identifying new market opportunities, building strategic partnerships, and expanding the customer base.
• Oversee marketing campaigns to enhance brand visibility, generate leads, and support sales objectives through digital marketing, events, and promotional activities.
• Use analysis skills to monitor sales performance metrics, market trends, and the competitive landscape, then adjust strategies for stronger results.
• Leverage CRM tools such as Salesforce to track prospects, manage pipelines, and streamline client communication.
• Negotiate contracts and proposals with clients to secure mutually beneficial agreements while maintaining company standards.
• Collaborate with product teams to align technical sales efforts with product offerings and customer needs.
• Foster a culture of continuous improvement in customer service standards to support retention and loyalty.

What you bring

• Proven experience in outside sales, with a focus on B2B environments, especially in event planning and hospitality sales.
• Demonstrated success managing teams in a management or leadership capacity within sales or marketing functions.
• Extensive background in business development, account management, and negotiation strategies that drive revenue growth.
• Strong analysis skills to interpret data for strategic decision-making.
• Familiarity with Salesforce or similar CRM platforms for managing customer relationships and sales pipelines.
• Experience developing integrated marketing initiatives that support sales objectives.
• Excellent communication skills combined with customer service expertise to build lasting client relationships.

Location and pay

Work location: Onsite (in person)
Location: Liverpool, NY
Compensation: $60,000.00 to $65,000.00 per year