Sales and Marketing Coordinator

Europa Eyewear seeks a proactive Sales and Marketing Coordinator to support its wholesale division with sales operations, customer service, and marketing execution, onsite in Vernon Hills, IL.

Responsibilities

• Deliver routine support to the wholesale sales team and independent sales representatives to keep operations running smoothly.
• Process, track, and fulfill orders for retailer partners, ensuring timely and accurate deliveries.
• Serve as the primary contact for customer service inquiries related to orders, shipments, inventory availability, and account support.
• Support sales operations through CRM updates, sales reporting, commission tracking, and forecasting assistance.
• Coordinate with internal operations and logistics to resolve order or fulfillment issues promptly.
• Assist marketing efforts aimed at retail partners, including creating and distributing sales collateral, lookbooks, digital assets, and promotional materials.
• Plan and execute trade shows, industry events, and retailer activations, including booth coordination, participation, materials preparation, and follow-up.
• Contribute to brand marketing initiatives such as social media support, content creation, email campaigns, and retailer merchandising programs.
• Maintain and update product information, imagery, and marketing assets across wholesale channels.
• Collaborate on seasonal campaigns and promotions to drive sell-through at retail.
• Work cross-functionally with sales, marketing, operations, and finance in a fast-paced, startup-like environment.
• Identify opportunities for process improvements and take ownership of special projects when needed.
• Maintain a solutions-oriented mindset to support both internal teams and external retailer partners.

Requirements

• High school diploma or GED is required.
• Three to five years of experience in sales support, marketing coordination, customer service, or related roles; eyewear, fashion, consumer goods, or wholesale backgrounds are preferred.
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Strong analytical skills.
• Excellent communication and interpersonal abilities; comfortable liaising with sales reps, retailers, and internal stakeholders.
• Proficiency with Microsoft Office (especially Excel), Google Workspace, and CRM systems such as Salesforce or similar; experience with Canva, Mailchimp, or similar marketing tools is a plus.
• Experience with workflow platforms such as ASANA.
• Detail-oriented with a customer-first mindset and a proactive problem-solving approach.
• Comfortable in an entrepreneurial environment that moves with startup speed and requires ownership and adaptability.
• Passion for fashion, eyewear, or the American Optical brand is a strong plus.

Technologies

• Microsoft Office
• Excel
• Google Workspace
• Salesforce
• ASANA
• Canva
• Mailchimp

Benefits

• Generous benefits
• Competitive salary
• Opportunities for professional growth and career advancement
• Inclusive, diverse, and respectful culture
• Reasonable accommodations for individuals with disabilities to perform essential functions

Position Details

• Employment type: Full-time
• Location: Onsite in Vernon Hills, IL
• Salary: USD 45,000 – 50,000 per year