Operations & Marketing Associate

Seneca is hiring an Operations & Marketing Associate in Sausalito, CA (onsite) to strengthen its online presence, support customer deployments, and streamline day-to-day operations across teams. This is a cross-functional role with hands-on exposure to field demos, regulatory submissions, and customer-ready storytelling. If you like building clear processes while creating content that lands on LinkedIn, X, and Instagram, this position offers room to learn quickly and make an immediate impact.

Compensation: $71,000–$100,000 per year.

What you will do

• Coordinate deployment and demo logistics, including scheduling, travel, equipment, site access, and stakeholder communication to keep customer experiences smooth and well-run.
• Define and execute Seneca’s social media presence across LinkedIn, X, and Instagram, building momentum in key industry channels and amplifying company leadership.
• Learn the FAA regulatory submission process and collaborate with the flight team to draft and format documents, driving approvals across the line.
• Prepare customer-ready materials such as briefings, one-pagers, and presentations for leadership, ensuring everything under Seneca’s name meets a high standard of quality.
• Represent Seneca in the field at demos, summits, and industry events.
• Partner with the design team to draft company-branded materials that shape how Seneca shows up externally.
• Help shape video content by contributing to the structure and context of internal and external videos.
• Handle unexpected issues with a growth mindset, addressing problems as they arise.

First six months focus

• Improving customer experience by coordinating deployment and demo logistics and optimizing existing processes.
• Establishing and executing Seneca’s social media presence across LinkedIn, X, and Instagram, driving engagement with industry channels.
• Building working knowledge of FAA regulatory submissions through close collaboration with the flight team and document support.
• Producing customer-ready briefings, one-pagers, and presentations for leadership with consistent quality.
• Supporting demos and industry events in the field and contributing to branded materials with the design team.
• Supporting internal and external video planning through structure and context input.

What you bring

• 2–4 years of professional experience in GTM, consulting, or operations.
• Bachelor’s degree in Economics, Political Science, Finance, Public Policy, or a related field that combines quantitative reasoning and communication skills.
• Ability to thrive in ambiguity: identify problems, take on projects without an initial playbook, and learn from teammates with humility.
• Excellent written communication, able to shift from short-form video scripts to formal submissions for federal regulators while maintaining quality.
• Content creation experience across X, LinkedIn, and Instagram, with the ability to produce content yourself.
• Fluency in AI workflows, with modern tooling integrated into day-to-day work.
• Customer-first mindset, including excitement to engage directly with customers in the field and understand operational challenges.
• Fire service experience, such as experience in or alongside wildland fire, a fire department, or emergency response, including familiarity with the culture, language, and mission.
• Willingness to travel for deployments, demos, and key events (minimum 25% travel).
• FAA Part 107 Remote Pilot Certificate or willingness to obtain one.

Benefits

• Competitive Salary reflective of your skills and experience
• Equity Compensation to participate in company ownership
• Comprehensive Health Coverage including medical, dental, and vision plans
• Health Savings Account (HSA) optional pre-tax savings for medical expenses
• Unlimited PTO for flexible time off, plus paid company holidays

Tools you’ll use

• LinkedIn
• X
• Instagram