Marketing & Outreach Coordinator

Responsibilities

• Support the development of visual and written content for digital and offline communications that aligns with brand standards and is inclusive and engaging.
• Maintain the website by publishing weekly, monthly, and annual promotions, events, and programs.
• Assist with ongoing website updates, improve design and layout, accessibility, SEO, ALT text, and meta descriptions; follow best practices to optimize site performance.
• Produce digital and print materials on weekly, monthly, and quarterly cadences for promotions, campaigns, and events, including printing, cutting, laminating, and delivering in-store signage to both stores.
• Help develop original and template signage and ad copy.
• Proofread and edit all copy to ensure accuracy and clarity.
• Support social media management by posting upcoming events on Facebook.
• Capture photos and videos of products and events for marketing communications, including weekend events.
• Assist with event planning and coordination.
• Represent the Co-op at public and internal events, promoting the Co-op values in the community, including weekend events.
• Assist with owner-member communications creation and implementation.
• Contribute to strategic planning related to branding, marketing, public relations, communications, owner-member engagement, local vendors, and education and outreach.
• Help identify and cultivate partnerships with key industry players, agencies, and vendors.
• Respond to emails with a sense of urgency.
• Communicate and track tasks and projects with the Marketing & Communications Manager through clear verbal and written updates.
• Maintain honesty and ethical standards in all communications to support strong working relationships.
• Participate in ongoing monthly professional development.
• Maintain a detailed, organized agenda covering daily, weekly, monthly, and annual tasks.
• Keep digital files on your work laptop, Google Drive, and Canva organized and up-to-date.
• Perform other duties as assigned.

Requirements

• Minimum 2 years of relevant experience.
• Punctual and highly dependable.
• High ethical standards and integrity.
• Ability to work well under pressure.
• Self-motivated and driven with strong initiative.
• Excellent attention to detail and editing skills.
• Ability to work effectively in a team and independently.
• Minimal guidance required for project management.
• Responsive communicator with strong verbal and written skills.
• Excellent visual communication and interpersonal skills.
• Open to constructive feedback and collaborative by nature.
• Creative thinker with strong organizational discipline.
• Proven time management skills and ability to prioritize multiple projects to meet deadlines.
• Resourceful problem-solver with a proactive mindset.
• Graphic design capabilities.
• Intermediate photography and videography skills.
• Branding and strategic planning experience.
• Ability to create touchpoints that are on-brand; original content creation and marketing experience.
• Project management experience.
• Proficiency with Hootsuite, Squarespace, Canva, and Mailchimp; experience managing social media (Facebook, Instagram, Twitter, LinkedIn).
• Experience with the Shop Hero app, Google Drive, and related digital tools.