Marketing & Operations Assistant

This onsite role blends marketing, communications, and operations support for Hawaii Off Grid Architecture and Engineering, operating from the Haiku, Maui office. The position focuses on strengthening brand presence, developing content, and managing day-to-day office workflows.

Responsibilities

• Support the development and execution of content strategy aligned with HIOG's brand values and business goals
• Oversee and grow HIOG's presence on Instagram, Facebook, and YouTube through static posts, Reels, Stories, and keyword-optimized videos
• Maintain a content calendar to ensure steady output throughout the year
• Produce bi-monthly blog posts and assist with a monthly newsletter highlighting project updates, press highlights, and curated content
• Help supervise written content across digital platforms for quality, voice, and consistency
• Contribute to creating and maintaining a brand guide covering logos, typography, tone, and visual standards
• Research and assist with submitting projects to architecture, design, and sustainability awards programs
• Support the PR agency relationship and help track and archive press coverage
• Assist with SEO efforts by integrating strategic keywords into web and blog content
• Compile monthly social media insights and performance reports
• Assist in coordinating photography and video content that reflects HIOG's visual identity
• Provide day-to-day administrative support to the Director of Operations and Principal
• Support the design staff with project coordination and general office needs
• Assist with client intake and correspondence
• Assist with invoicing, proposal preparation, and document formatting
• Support schedule and calendar management
• Assist with RFP submittals, tracking, and deadline management
• Handle general office tasks to keep operations organized and efficient

Requirements

• Associate's or Bachelor's Degree
• 1–2 years of experience in an office setting, marketing, communications, or a related field
• 1–2 years of customer service experience
• Strong writing and verbal and written communication skills
• Proficiency with Instagram, Facebook, Pinterest, and YouTube; familiarity with Mailchimp or similar email platforms
• Eye for design and a strong visual aesthetic
• Proficiency with Mac/Apple computers and Adobe Creative Suite
• Excellent organizational and time management skills
• Attention to detail and accuracy
• Ability to work independently, prioritize competing deadlines, and think critically

Technologies

• Instagram
• Facebook
• YouTube
• Pinterest
• Mailchimp
• Adobe Creative Suite
• Mac/Apple computers

Benefits

• Full-time, 40 hours per week, in-person at the Haiku office
• Three-month probationary period
• 13 paid holidays per year
• 12 vacation days after one year of employment
• 4 sick days per year after probation
• IRA retirement plan after probation
• A collaborative, values-driven team contributing to meaningful projects

What we're looking for

• Associate's or Bachelor's Degree
• 1–2 years of experience in an office setting, marketing, communications, or a related field
• 1–2 years of customer service experience
• Strong writing and communication skills, both written and verbal
• Proficiency with Instagram, Facebook, Pinterest, and YouTube; familiarity with Mailchimp or similar
• Eye for design and a strong visual aesthetic
• Proficiency with Mac/Apple computers and Adobe Creative Suite
• Excellent organizational and time management skills
• Attention to detail
• Ability to work independently, prioritize deadlines, and think critically
• Genuine interest in sustainable design, off-grid living, or the built environment is a plus
• Familiarity with Hawaiʻi, its culture, and its built environment is a plus
• A can-do attitude

What we offer

• Full-time, 40 hours per week, in-person at the Haiku office
• Three-month probationary period
• 13 paid holidays per year
• 12 vacation days after one year
• 4 sick days per year after probation
• IRA retirement plan after probation
• A collaborative, values-driven team building meaningful work

Pay

Hourly rate: USD 26.00 – 28.00

Application question(s)

• This role requires in-person, full-time work. Remote or part-time applicants will not be considered.

To apply

• A cover letter
• Your resume with at least two references
• Your desired starting compensation
• A brief description of yourself describing who you are, what drives you, and why HIOG is the right fit

Work location

In person