Marketing Assistant – Social Media (Entry Level Welcome/Chinese Required)

AVA Glass Hardware is seeking an entry-level Marketing Assistant focused on social media for an on-site role in the City of Industry, CA. This position supports day-to-day social platform management, content creation, customer engagement, and campaign assistance while working closely with the sales team to turn online interest into showroom visits.

Fluency in Chinese is required, and the role is designed for a motivated, organized marketer who enjoys both digital work and in-person customer interaction.

Role Overview

• Assist in managing AVA Glass Hardware’s social media platforms, including Instagram, Facebook, LinkedIn, TikTok, and other digital channels.
• Plan, create, and publish content that aligns with the company’s branding and marketing goals.
• Help develop monthly content calendars and support promotional campaigns.
• Support social media advertising campaigns and assist with marketing budget tasks.
• Monitor social media performance, then recommend improvements to increase engagement and help generate qualified leads.
• Respond to customer messages, comments, and inquiries in a timely, professional manner.
• Build and maintain positive customer relationships through social media and follow-up communication.
• Welcome customers visiting the showroom with a friendly, professional attitude and provide an excellent customer experience.
• Work with the sales team to support conversion of online inquiries into showroom visits and sales opportunities.
• Research competitors, industry trends, and local marketing opportunities.
• Prepare weekly marketing reports and support branding, product launches, and promotional events.

Required Qualifications

• Bachelor’s degree required.
• Major in Marketing, Communications, Social Media, Public Relations, Advertising, or a related field.
• English fluency (spoken and written).
• Chinese proficiency is required.
• Strong communication and interpersonal skills.
• Friendly, positive, and confident when interacting with customers online and in person.
• Organized, proactive, and eager to learn.
• Must be legally authorized to work in the United States.
• Visa sponsorship is available.

Preferred Skills & Tools

• Experience with social media management, content creation, or digital marketing.
• Familiarity with Canva, Meta Business Suite, Adobe Creative Suite, or similar marketing tools.
• Passion for social media, branding, customer engagement, and business growth.
• Spanish is a plus.

Technologies

• Instagram, Facebook, LinkedIn, TikTok
• Canva
• Meta Business Suite
• Adobe Creative Suite

Compensation & Benefits

• $23.00 to $25.00 per hour
• 401(k)
• Health insurance
• Paid time off

Work Location

• On-site in City of Industry, CA