Marketing and Sales Assistant

The Marketing and Sales Assistant position supports Hafkey Business Solutions’ Print and Promotional Sales/Marketing Team by combining sales coordination, client communications, and business software to streamline operations and strengthen customer interactions. This role is onsite in Carol Stream, IL.

Role Overview

This sales support role focuses on preparing customer-facing materials, maintaining and improving account relationships, reactivating inactive clients, and identifying new opportunities. The position also helps advance marketing promotion efforts through organized campaign support and performance tracking.

Key Responsibilities

• Assist the sales team with proposals, presentations, and promotional materials, maintaining accuracy and professional presentation.
• Build and sustain positive relationships with existing and new customers by learning and supporting short- and long-term business needs.
• Review current accounts to identify additional opportunities for new business within existing client relationships.
• Revive inactive accounts through outbound telephone outreach.
• Identify and pursue prospective customers who call in or come through networking, referrals, or other sources.
• Use business software to track leads, manage client information, and generate reports that support strategic decision-making.
• Coordinate with clients and internal teams to schedule meetings, follow up on inquiries, and ensure consistent communication in a professional, high-energy manner.
• Support marketing promotion campaign execution by organizing campaign assets, monitoring performance metrics, and ensuring deadlines are met.
• Leverage business software proficiency (including Microsoft Office Suite, Google Workspace, and project management tools such as Asana or Trello) to optimize workflows and improve team productivity.
• Handle scheduling, expense tracking, and related administrative duties to keep the sales team focused on deal progress.
• Maintain flexibility to support changing priorities, last-minute updates, and varied tasks in a fast-paced environment.
• Demonstrate strong multitasking ability across concurrent responsibilities.

Required Qualifications

• Experience in the printing and/or marketing promotion industries is required.
• Minimum 3 to 5 years in sales support for a print and promo/apparel administrative, or marketing role, with proven business software and technology proficiency.
• Advanced working knowledge of CRM platforms, Microsoft Office Suite (Excel, PowerPoint, Word), Google Workspace, and project management tools.
• Exceptional attention to detail for accurate data entry, documentation, and client-facing materials.
• Proactive, enthusiastic work style with the ability to maintain momentum in a fast-paced, deadline-driven setting.
• Comfort adapting to shifting priorities and taking on new challenges while working under pressure.
• Excellent verbal and written communication skills for professional interaction with clients, team members, and stakeholders.
• High school diploma or equivalent is required; Associate’s or Bachelor’s degree in Business, Marketing, or a related field is preferred.

Technologies

• CRM platforms
• Microsoft Office Suite (Excel, PowerPoint, Word)
• Google Workspace
• Asana
• Trello

Additional Skills

• Familiarity with marketing promotion strategies or sales funnels.
• Experience with social media platforms and creating corporate content.
• Familiarity with ASI and PPAI search software.
• Ability to troubleshoot basic technical issues related to software.

Work Location and Compensation

• Location: Carol Stream, IL (onsite)
• Salary: USD 24 to 29 per hour
• Minimum Experience: 3 years
• Education: High school diploma or equivalent

Application Process

Submit your resume and a brief cover letter that highlights your business software experience, along with how your detail-oriented, high-energy, and flexible approach supports success in this role.

Apply at [Insert application link or email address] by [Insert deadline].

Hiring Notice

Only shortlisted candidates will be contacted.