Luxury Marketing & Sales Associate

The Luxury Exchange PDX is seeking a Luxury Marketing & Sales Associate for an in-person, full-time position in Portland. The role blends client-focused luxury sales with hands-on content creation and marketing execution, supporting store goals while producing engaging social content for Instagram and TikTok.

Role Overview

This position supports an in-store luxury experience through personalized service, product education, and relationship building. Alongside sales responsibilities, the associate will create and manage short-form social content, contribute to product storytelling, and assist with select online updates to strengthen merchandising and brand consistency.

Key Responsibilities

• Provide exceptional, personalized service to every client
• Build and maintain strong client relationships
• Support individual and store sales goals
• Educate clients on product details, authenticity, value, and resale
• Support the intake process and clearly explain selling and trade-in procedures
• Assist with inventory management and merchandising
• Maintain store presentation aligned with brand standards
• Support authentication processes using in-store tools and training
• Create and execute social content for Instagram and TikTok, including Reels, Stories, and posts
• Edit short-form video and create simple branded graphics using CapCut, Canva, or similar tools
• Write on-brand captions, hooks, on-screen text, and calls to action
• Support product photography, video shoots, and in-store content creation
• Maintain assigned content calendars and complete deliverables on schedule
• Assist with basic website updates and online merchandising
• Contribute ideas for campaigns, events, and product storytelling
• Communicate questions, blockers, or deadline risks proactively
• Execute marketing tasks with strong attention to detail and follow-through
• Follow established workflows, reporting structure, and direction
• Take initiative while staying aligned with team priorities
• Consistently follow through on assigned responsibilities

Required Qualifications

• 2–3+ years of experience in retail, luxury, marketing, or client-facing sales preferred
• Strong communication and interpersonal skills
• Strong organizational and time-management skills
• Ability to manage multiple deadlines and priorities with limited supervision
• Detail-oriented approach and comfort working in a fast-paced environment
• Reliable, accountable, proactive, and solution-oriented working style
• Ability to take a creative brief from concept through execution
• Ability to incorporate feedback accurately and efficiently
• Positive, solution-oriented attitude
• Respectful and professional communication with team members and leadership
• Follows established workflows, reporting structure, and direction
• Raises questions, blockers, and deadline risks proactively
• Takes initiative while remaining aligned with team priorities
• Consistently follows through on assigned responsibilities
• Contributes to a collaborative and supportive team environment

Preferred Skills

• Experience creating content for Instagram and TikTok
• Video editing experience using CapCut or similar tools
• Basic design experience using Canva or similar tools
• Photography or product-styling experience
• Interest in fashion, luxury, resale, or retail trends
• Experience with Shopify or ecommerce platforms is a plus

Tools and Technologies

• Entrupy technology
• CapCut
• Canva
• Instagram
• TikTok
• Reels
• Stories
• Shopify

Compensation

• $20.00–$23.00 per hour
• Expected hours: 36.0–40.0 per week

Schedule

• Full-time
• Day shift
• Monday–Saturday availability
• No Sundays
• No late nights

Work Location

Portland, OR 97204 (in-person)

Benefits

• Competitive hourly pay plus bonus opportunities
• Employee discount
• Paid training
• Opportunities for growth within the company
• Collaborative, creative, and supportive team environment
• 401(k) after one year of employment
• 401(k) matching
• Health insurance
• Optional dental coverage
• 401(k)
• Dental insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Hiring Process

As part of the interview process, selected candidates may be asked to complete a short social content exercise using sample assets provided by TLE. The exercise may include:

• Creating or outlining one Instagram post or Reel concept
• Developing a hook, caption, on-screen text, and CTA
• Demonstrating basic visual or video editing skills