Digital Marketing & Lead Generation Specialist
Job Description
The Digital Marketing & Lead Generation Specialist plans and executes consumer marketing efforts that support SENIOR FINANCIAL GROUP, INC. by generating qualified Medicare leads and nurturing prospects through coordinated, data-driven campaigns.
Location and Schedule
- Knoxville, TN (onsite)
- Work style: In person
- Interaction requirements: This role requires interaction with people and technology while standing or sitting.
Accessibility and physical requirements: Employees must be able to communicate with or without reasonable accommodation. The role requires the ability to sit for extended periods and enter information by keyboard at a reasonable rate of speed. It also requires acute hearing ability, seeing and reading information on a computer screen and printed documents, speaking, understanding, and writing English fluently, and performing repetitive hand motions. Duties may change at any time with or without notice.
Compensation
- Base pay: USD 55,000 - 80,000 per year
Role Summary
This position executes the consumer marketing strategy through campaign management and lead nurturing. The scope includes digital advertising, email/SMS marketing, social media, content and seminar promotion, analytics, marketing automation, and adherence to Medicare marketing requirements.
Key Responsibilities
- Execute annual, quarterly, and monthly marketing campaigns aligned with business objectives.
- Maintain the marketing calendar, coordinating campaigns, events, content, and enrollment initiatives.
- Manage campaign timelines, creative assets, approvals, and launches.
- Run A/B tests, monitor performance, and recommend tactical improvements.
- Manage paid advertising across Google, Meta, YouTube, LinkedIn, and other approved platforms.
- Configure audience targeting, budgets, tracking, and optimization for campaigns.
- Build a robust lead pipeline by testing, monitoring, and expanding on content.
- Improve lead nurturing, re-engagement, and follow-up using multiple approaches.
- Monitor advertising performance, ROI, and cost-per-lead metrics.
- Coordinate with external advertising vendors as needed.
- Create and manage consumer-facing marketing content, including blogs, email campaigns, social media, educational materials, videos, and seminar assets.
- Maintain the content calendar and ensure messaging aligns with company branding.
- Manage organic and paid social media campaigns, including monitoring engagement and online reputation.
- Build and maintain email, SMS, and automated marketing journeys.
- Segment audiences and develop campaigns based on lifecycle stage and marketing objectives.
- Test campaigns for quality, compliance, and deliverability.
- Maintain accurate marketing lists and subscription preferences.
- Maintain marketing campaigns, attribution, and reporting within Salesforce.
- Monitor marketing automations and campaign tracking.
- Prepare weekly, monthly, and quarterly performance reports.
- Analyze campaign metrics and recommend continuous improvements.
- Identify and coordinate resolution of marketing technology or data issues.
- Ensure all marketing materials follow CMS and company compliance requirements, submitting materials for required approvals before publication.
- Maintain accurate records of approvals, disclosures, and campaign documentation.
Requirements
- Bachelor’s degree in Marketing, Communications, Business, or related field, or equivalent experience.
- 3+ years of digital marketing experience.
- Experience executing lead generation and digital advertising campaigns.
- Working knowledge of email marketing, social media, PPC, SEO, and marketing analytics.
- Experience using Salesforce or a comparable CRM platform.
- Strong organizational, project management, communication, and analytical skills.
- Ability to manage multiple campaigns while meeting deadlines.
Technologies
- Salesforce
- Google, Meta, YouTube, LinkedIn
- PPC, SEO
- CMS
- Salesforce Marketing Cloud, Account Engagement, HubSpot
- WordPress
- Adobe Photoshop, Adobe Creative Suite
- HTML/CSS
- Google/Meta advertising
Benefits
- Competitive base salary plus bonus
- Comprehensive benefits package (medical, dental, vision, 401k with match, student loan paydown assistance program, and more)
- Generous PTO and paid company holidays, including the annual end-of-year office closure
- Professional development support, including LinkedIn Learning
- 401(k)
- 401(k) matching
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
Preferred
- Experience marketing Medicare, health insurance, financial services, or another regulated industry.
- Knowledge of CMS Medicare marketing guidelines.
- Experience with marketing automation platforms (Salesforce Marketing Cloud, Account Engagement, HubSpot, etc.).
- Proven experience in digital marketing with a strong understanding of SEO, SEM, paid advertising campaign management, social media marketing, and performance marketing.
- Hands-on experience with content creation, including copywriting and graphic design using Adobe Photoshop or Adobe Creative Suite, and content management systems like WordPress.
- Basic HTML/CSS knowledge.
- Strong analytical skills with the ability to interpret data from web analytics reports to optimize campaigns effectively.
- Graphic design, video editing, or Google/Meta advertising certifications.