Digital Marketing and Social Media Coordinator
Job Description
My Auto Import Center’s Muskegon-area dealerships need a hands-on Digital Marketing and Social Media Coordinator to strengthen customer connections and keep brands visible across multiple locations. This onsite role supports digital marketing operations for My Auto Group, with a focus on social media, newsletters, content coordination, and campaign performance.
Role focus
The coordinator will help grow and maintain the customer base, while increasing brand loyalty and awareness. Day-to-day work includes managing multi-location social media and marketing content, supporting event promotions, and partnering with teams across locations to gather the material needed for monthly newsletters and social posts.
Key responsibilities
- Create and schedule social media and ad content for multiple locations
- Send monthly newsletters for multiple dealership locations and brands
- Monitor social media comments and respond to customer feedback
- Respond to customer reviews
- Coordinate with sales and service teammates at off-site locations to collect content for newsletters and social media
- Develop content for event support, including social posts, website landing pages, and digital ad strategy
- Create fun videos with dealership personnel that align with current trends
- Work with management to build monthly marketing plans based on incentives, inventory, and needs
- Manage social media platforms and social media management tools
- Partner directly with Marketing Interns to develop and implement marketing strategies and campaigns across channels such as email marketing and social media
- Analyze data from Google Analytics and other sources to evaluate campaign performance across advertising sources and support data-driven decisions
- Collaborate with cross-functional teams at multiple locations to create marketing copy and content
- Manage and grow customer newsletters and social media profiles across multiple locations
- Assist with advertising materials such as brochures, flyers, and digital ads
- Attend events as a representative of My Auto and take photos for co-op and social media
- Update dealership website elements as needed, including specials, banners, and manufacturer-requested updates
Requirements
- Associate Degree in Marketing, Communications, Business, or equivalent work experience
- Proficiency in Adobe, including the ability to create original content and edit existing assets
- Ability to create engaging social media content
- Knowledge of marketing channels including email marketing, SEM, Google Business, and social media
- Familiarity with current trends, technology, and methodologies in digital and graphic design
- Excellent communication skills and the ability to collaborate across teams in multiple locations
Tools and technologies
- Adobe
- Google Analytics
- SEM
- Google Business
Benefits
- 401(k) and 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Vision insurance
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
Location: Muskegon, MI (onsite). Compensation: USD 40,000 to 45,000 per year. Work location: in person.