Social Media and Marketing Manager

New Gen Solutions is hiring a Social Media and Marketing Manager to represent the company across social platforms and help turn educational engagement into qualified leads. In this hybrid role based in Tulsa, Oklahoma, you will create short-form content, host live sessions, and guide prospective clients through the next steps toward enrollment.

You will work as a brand ambassador, producing content across Facebook, Instagram, TikTok, and other social channels while supporting trust-building through timely responses, trend monitoring, and audience interaction. The role also requires ongoing awareness of company services, industry updates, and compliance guidelines.

What you’ll do

• Create engaging short-form content for Facebook, Instagram, TikTok, and other social media platforms.
• Host live sessions to educate audiences, answer questions, and build trust with potential clients.
• Publish educational content covering credit improvement, financial literacy, and funding opportunities to generate qualified leads.
• Monitor social media trends and recommend new content ideas.
• Grow the company’s online presence through consistent posting and active audience engagement.
• Respond professionally and promptly to comments, messages, and inquiries.
• Build relationships with potential clients through ongoing social media conversations.
• Identify qualified prospects and guide them toward the next step in the enrollment process.
• Follow up with interested leads and maintain ongoing communication.
• Educate prospective clients about New Gen Solutions services, answer questions, and address common concerns professionally.
• Assist qualified prospects through the enrollment process.
• Support individual and team performance goals.
• Work closely with the marketing and sales teams to improve outreach strategies.
• Share audience feedback and frequently asked questions to improve content and campaigns.
• Stay informed on company services, industry updates, and compliance guidelines.

What you bring

• Previous experience in social media marketing, customer service, sales, content creation, or a related field is preferred.
• Comfort speaking on camera and hosting live videos.
• Strong written and verbal communication skills.
• Active knowledge of Facebook, Instagram, TikTok, and other social media platforms.
• Creative mindset with the ability to produce engaging content.
• Strong interpersonal and relationship-building skills.
• Self-motivated, organized, and able to work independently.
• Basic computer skills and familiarity with Microsoft Office.
• Experience with CRM systems, Meta Business Suite, Canva, or similar tools is a plus.
• Spanish language required; Spanish-speaking candidates are encouraged to apply.

Schedule

• Monday–Thursday: 9:30 AM – 6:00 PM
• Friday: 9:30 AM – 4:30 PM

Location and pay

• Location: Tulsa, OK (hybrid)
• Pay: USD 18–22 per hour
• Candidates must be able to work onsite as required.

Benefits

• Competitive hourly pay
• Career growth and advancement opportunities
• Ongoing training and professional development
• Supportive and collaborative team environment

Technologies you may use

• Facebook, Instagram, TikTok
• Microsoft Office
• CRM systems
• Meta Business Suite
• Canva