Senior Account Manager - Digital Marketing Services

Gemini Agency offers a competitive compensation package tied to agency performance, comprehensive health coverage, and a collaborative culture that supports growth. Based in Edina, Minnesota, this hybrid role blends in-office collaboration with remote work on Mondays and Fridays. You’ll join a team that values clear communication, accountability, and smart, data-driven decision making as we help clients maximize the impact of their marketing investments.

As a Senior Account Manager, you will serve as the primary point of contact for assigned clients and guide strategy with internal specialists to maximize the value of their marketing investment.

Benefits

• Competitive salary and bonus, based on agency performance
• Excellent health insurance plans
• 401(k) with company contribution and financial planning resources
• Generous paid time off and paid holidays, including the week off between Christmas and New Year
• Hybrid schedule with work from home on Mondays and Fridays
• Half day Fridays from Memorial Day through Labor Day
• Training and professional development opportunities
• Career growth potential as the agency continues to expand
• A collaborative team that takes the work seriously and looks out for each other

Responsibilities

• Develop a deep understanding of each client’s business, market, and competitive landscape
• Translate client goals into clear marketing priorities and a practical plan to achieve them
• Offer proactive recommendations grounded in performance data and market trends
• Spot opportunities to improve results or grow the account before the client asks
• Lead regular conversations with clients about performance, strategy, and next steps
• Explain marketing performance in terms that business owners and leadership can grasp
• Have candid discussions when something isn’t working and come prepared with a point of view
• Build long-term relationships rooted in trust, clarity, and accountability
• Clearly communicate client goals, priorities, and feedback to internal specialists
• Ensure everyone understands what success looks like for the account and why it matters
• Encourage strong thinking and hold the team accountable for recommendations that move the needle
• Speak up when a plan is not sufficient for the client
• Monitor performance trends across all marketing channels
• Ask questions when results don’t add up and dig in until you have answers
• Proactively surface performance context to clients rather than waiting for them to notice
• Seek opportunities to improve performance rather than simply maintaining the status quo

Requirements

• 7+ years of experience in account management, client success, or digital marketing
• Agency experience strongly preferred; skilled at managing client relationships while coordinating across internal teams
• Deep working knowledge of digital marketing including Paid Search, SEO, Social Media, and website performance
• Strong communicator who translates data and strategy into clear, confident conversations with business owners and leadership
• Highly organized with exceptional follow-through that clients and teammates can rely on
• Able to manage multiple accounts simultaneously without letting details slip
• Comfortable with ambiguity and able to prioritize effectively when everything feels urgent

Technologies

• Monday.com
• ServiceTitan
• Housecall Pro
• HubSpot
• CallRail
• Google Ads
• Google Analytics / GA4
• Meta Ads Manager
• SEMrush
• Google Looker Studio

Marketing & Reporting Tools

• Google Ads
• Google Analytics / GA4
• Meta Ads Manager
• SEO tools such as SEMrush
• Google Looker Studio or similar reporting platforms

About Gemini Agency

Gemini Agency is a digital marketing partner that blends smart strategy with measurable results. We dig into what actually drives performance and empower clients to make better decisions because of it. For more than 30 years, we have evolved with the industry, from Yellow Pages to search, social, and AI-driven discovery. As the marketing landscape shifts, we focus on helping clients stay ahead by building a team equipped to win in a faster, more data-driven world.