Practice Coordinator/Marketing

Synergy Cosmetic Surgery and Med Spa is seeking a versatile Practice Coordinator who will serve as the front line for patient interactions and marketing activities in its West Palm Beach office. The role blends patient coordination with growth initiatives, acting as the primary contact for both prospective and current patients while guiding lead flow, consultations and marketing campaigns.

Responsibilities

• Welcome and assist patients in person and across phone, email, and text communications.
• Schedule consultations, procedures and follow-up appointments.
• Assist in creating and executing marketing campaigns to promote cosmetic surgery and aesthetic services.
• Manage the practice's social media channels, including content creation, scheduling and engagement.
• Support consultations and educate patients on surgical and non-surgical treatment options.
• Present treatment plans, pricing, financing options and payment arrangements.
• Follow up with prospective patients to improve consultation-to-procedure conversion rates.
• Manage incoming leads and track patient inquiries.
• Coordinate email marketing campaigns, newsletters and promotional materials.
• Monitor marketing performance and provide regular analytics and recommendations.
• Assist with website updates and SEO optimization.

Requirements

• 2+ years of experience in a patient coordinator, medical receptionist, sales or customer service role.
• Strong written, verbal and interpersonal communication skills.
• Proficiency with social media platforms, email marketing software and content creation tools.
• Professional appearance and demeanor.

Technologies

• Social media platforms
• Email marketing software
• Content creation tools

Benefits

• Health insurance
• Paid time off

Salary

Salary: USD 48,000 - 52,000 per year

Location

Location: West Palm Beach, FL (onsite)