Director of Sales & Marketing

Dickie Brennan & Company is hiring a full-time Director of Sales & Marketing to lead sales and marketing strategy across its family of restaurants. Based in New Orleans, LA (onsite), this role connects revenue goals with guest growth through hands-on sales leadership, omnichannel marketing, and public-facing partnerships. If you value building relationships, managing performance, and translating market insight into action, this position offers a clear path to drive impact.

Responsibilities

• Develop sales targets in partnership with management and ownership.
• Collaborate with the marketing team on growth programs and promotions.
• Meet or exceed assigned sales revenue goals.
• Develop and track team sales metrics (calls, site tours, new customers, etc.) and deliver accurate reporting.
• Plan and lead outside sales missions, including face-to-face and phone outreach.
• Create and maintain sales presentations for direct customers (individuals, corporate) and indirect customers (hotels, DMCs).
• Identify and analyze local and regional competition.
• Handle or assign inquiries (web, phone, restaurant) to team members.
• Participate in site tours, menu tastings, booking processes, operational updates, and client handoff to operations as needed.
• Oversee business development activities within the sales department, including forecasts, performance goals, and ongoing review against plans.
• Conduct regular outreach to acquire new customers and maintain relationships with existing ones, ensuring prompt and systematic responses to inquiries and feedback.
• Follow up on proposals and negotiate contracts.
• Maintain and oversee established sales systems and processes.
• Direct day-to-day public relations, press, and marketing communications (in-house and with external agencies).
• Develop marketing communication campaigns with clear messaging tailored to target accounts, markets, and segments.
• Create and monitor sales and marketing operating budgets, identifying opportunities to reduce costs or increase impact.
• Apply omnichannel marketing expertise across digital, social, SEM, SEO, direct mail, print, broadcast, and CRM, including search and digital media optimization.
• Manage projects and deadlines, including post-campaign analysis.
• Negotiate and manage media and promotion contracts and oversee promotional materials while maintaining consistent brand standards.
• Identify and pursue new sales and marketing channels and opportunities.
• Oversee internal and external corporate communications, including public relations initiatives, and plan marketing events in coordination with restaurant and event management.
• Keep restaurant leadership informed of sales and marketing activities and analyze customer research, market conditions, and competitor information to guide focus.
• Build and maintain relationships with industry influencers, strategic partners, and the customer base; represent the restaurants at industry events and trade association meetings.
• Support guest growth through social media, email newsletters, website, and content platforms, staying current on social media trends and best practices.
• Lead the design, implementation, and facilitation of the overall sales and marketing strategy and plans.
• Partner with ownership to identify, evaluate, and structure potential agreements for venues, concepts, or partnerships.
• Collaborate with chefs to develop menus for client tastings, seasonal events, and special events, and serve as liaison for setup, presentation, and timing.
• Provide training and leadership to sales and marketing teams, establish clear responsibilities, conduct performance evaluations, and support team development.
• Maintain active participation in relevant industry organizations and support team members in obtaining agreed-upon professional training and certifications (e.g., CCE, CMP).
• Perform related work and other duties as assigned, maintaining professional conduct and a positive attitude toward the company, clients, and colleagues.

Requirements

• Bachelor’s degree (BA/BS) in Marketing, Business, or related field; Marketing preferred.
• Minimum of five years of experience in hospitality sales/marketing, plus five years managing a sales team.
• Strong verbal, written, interpersonal, and presentation skills.
• Ability to organize and convert key information into clear, concise written documents.
• Excellent organizational, project management, multi-tasking, time-management, follow-up, and analytical skills with strong attention to detail.
• Solid food background and/or passion for food and fine dining, with strong knowledge of the local market.
• Strong leadership and management skills.
• Proficiency in Microsoft Office and modern digital collaboration tools; strong internet and email skills.
• Working knowledge of professional office operations and standard office equipment.
• Ability to thrive in a team-oriented, fast-paced environment with a strong customer-service orientation.
• Commitment to integrity and honesty in all situations.
• Ability to work efficiently and independently with a drive to succeed, including discretion with confidential business, customer, and employee information.
• Ability to respond calmly and make sound decisions when handling guest issues in a fast-paced environment.
• Maintain a high level of professional appearance and demeanor and navigate office, restaurant, and outdoor function environments.
• Physical ability to sit or stand for extended periods; bend, stoop, reach, kneel, crouch, twist, lift, push, pull, and grip as needed. May occasionally lift up to 30 pounds; push, pull, or move items up to 50 pounds.
• Manual dexterity sufficient to operate office equipment.
• Flexible schedule based on special events and operational needs, including evenings, weekends, and holidays as required by special events.
• Adhere to company attendance requirements; appearance, hygiene, and dress code guidelines; and all company rules and regulations.
• Access to reliable personal transportation is required.

Technologies

• Microsoft Office
• Digital collaboration tools
• SEM
• SEO
• CRM

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Equal Opportunity Employer and Drug-free Workplace. Dickie Brennan & Company participates in E-Verify. This position is at-will and this description does not constitute an employment contract.