Digital Marketing & Client Success Coordinator

Woodbridge, CT onsite role coordinating client success and digital marketing execution across D2C/eCommerce and B2B campaigns.

Responsibilities

• Act as the day-to-day point of contact for assigned client accounts on marketing engagements, maintaining clear communication on expectations
• Own project timelines, deliverables, and status updates across multiple concurrent client projects
• Coordinate with internal strategists, designers, and developers to keep projects aligned to schedule and budget
• Prepare and present campaign performance reporting and recommendations to clients
• Surface scope changes, risks, or client concerns early and escalate appropriately
• Execute and manage email and SMS marketing campaigns (including flows, segmentation, and campaign calendars in Klaviyo)
• Support paid social setup and optimization using Meta Ads Manager or similar platforms
• Track and report performance using GA4 and platform-native analytics
• Support retention and growth planning through content and promotional calendar coordination
• Build and manage lead nurture sequences and marketing automation workflows using HubSpot or similar platforms
• Support sales enablement assets such as one-pagers, case studies, battle cards, and proposal content
• Contribute to B2B channels including organic and paid LinkedIn, email outreach sequences, and gated content or lead magnets
• Work within longer B2B sales cycles by aligning marketing activity with client sales team goals
• Assist Harris Digital’s own marketing efforts including content, campaigns, and brand presence
• Support outbound prospecting for Harris Digital’s pipeline using email and LinkedIn sequencing, plus lead research and qualification
• Maintain CRM hygiene for internal business development activities and hand off qualified leads
• Collaborate with leadership on internal campaigns, events, and thought-leadership content (including the Varato platform)

Requirements

• 3–5 years of experience in a client-facing marketing, account management, or marketing project coordination role
• Hands-on experience with at least one email or marketing automation platform (Klaviyo, HubSpot, Mailchimp, or similar)
• Working knowledge of paid social platforms such as Meta Ads Manager and web analytics via GA4
• Understanding of differences between D2C/eCommerce marketing and B2B marketing (sales cycle, channels, and content types)
• Experience using project management tools such as Asana, Monday.com, or ClickUp
• Strong written and verbal communication skills, with comfort presenting performance data to clients
• Strong organizational skills for managing multiple accounts and projects at once
• Basic familiarity with CRM tools and outbound sales or marketing sequencing concepts (BDR experience not required)
• Based in or able to commute to Woodbridge, CT (in-office role)

Technologies

• Klaviyo, HubSpot, Mailchimp
• Meta Ads Manager
• GA4
• Asana, Monday.com, ClickUp
• LinkedIn
• Varato

Benefits

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance

Preferred qualifications

• Agency experience supporting both B2B and D2C/eCommerce clients
• Experience with NetSuite, Shopify, Shopware, or Adobe Commerce ecosystems
• Experience with LinkedIn-based B2B outreach or ABM tactics
• Some direct BDR, SDR, or inside-sales experience
• Familiarity with SEO/SEM fundamentals

What success looks like in the first 6 months

• Independently manages a book of client accounts with minimal oversight on day-to-day status and reporting
• Executes marketing tasks across both D2C and B2B client types without channel-by-channel hand-holding
• Contributes to Harris Digital’s internal pipeline through consistent outbound activity
• Trusted by clients and internal team as a reliable, organized point of contact

Pay

• $25.00 - $50.00 per hour

Other notes

• Experience note: Google Analytics (1 year) preferred
• Performance bonus: additional incentive tied to internal pipeline/BDR contributions (structure to be finalized)