Auto-Branch Marketing Associate

Responsibilities

• Translate Auto Branch business goals into marketing assets that clearly convey the value proposition and support marketing objectives
• Partner with cross line-of-business teams to pinpoint and execute new marketing opportunities for brand awareness and lead generation
• Collaborate across Product, Marketing, Campaign Management, Controls, and Legal/Regulatory for Auto and Consumer Banking
• Work with Auto partners to identify themes from banker feedback and complaints, drive resolutions, and close the loop with stakeholders
• Create high-quality content for print, visual, and video campaigns to educate and train bankers, branch leadership, and in-branch customers
• Maintain and recertify existing branch marketing content for banker education and training
• Develop polished Auto Branch presentations and resources for bankers
• Track performance of key initiatives by reviewing engagement, referrals, applications, and other metrics; apply insights to improve materials
• Identify AI opportunities by proactively building agents to address Auto Branch needs efficiently
• Support evolving Branch Marketing needs, including launches, refreshes, and rapid-response communications

Requirements

• Bachelor's Degree with a focus in marketing, journalism, training, or content marketing experience
• 2+ years of marketing experience
• Effective and confident communicator with diverse stakeholders across multiple functions
• Excellent written and verbal presentation skills; proficient with Microsoft PowerPoint and Excel
• Ability to manage several initiatives simultaneously and perform under tight deadlines
• Proactive mindset for problem solving and developing new solutions

Technologies

• Microsoft PowerPoint
• Microsoft Excel

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Commission-based pay and/or discretionary incentive compensation (cash and/or forfeitable equity)

About Us

Chase is a leading financial services firm, serving nearly half of America's households and small businesses with a broad range of products. The company emphasizes creating engaged, lifelong relationships and placing customers at the center of its work, while supporting the growth of small businesses, nonprofits, and cities.

Chase offers a competitive total rewards package, including base salary determined by role, experience, skill set, and location. Eligible employees may receive commission-based pay and/or discretionary incentive compensation (cash and/or forfeitable equity) awarded for individual achievements and contributions. A range of benefits and programs are available based on eligibility.

We recognize that our people are our strength, and diversity and inclusion are highly valued. We do not discriminate on protected attributes such as race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis.

Equal Opportunity Employer/Disability/Veterans

Team Overview

Our Consumer & Community Banking division serves Chase customers through personal banking, credit cards, mortgages, auto financing, investment guidance, small business loans, and payment processing. The unit leads in credit card sales and deposit growth and offers widely used digital solutions, while maintaining top customer satisfaction rankings.