Account Manager (Performance Marketing)

Fluent, LLC invites an Account Manager (Performance Marketing) to lead a sizable book of advertiser clients, craft performance-driven marketing strategies, and sustain partnerships that drive revenue growth. This onsite role is based in New York, NY.

Responsibilities

• Acquire a deep understanding of Fluent's inventory, reporting analytics, competitive edges, resources, and processes, and clearly articulate these to both new and existing clients.
• Oversee a large client portfolio and nurture relationships with advertisers to meet and surpass performance expectations, ensuring long-term success.
• Track client budgets with a focus on increasing spend, and prepare formal business reviews for top-tier clients.
• Serve as the primary point of contact for client communications, including onboarding, performance feedback, creative changes, pacing and performance reports, meetings, campaign recommendations, and revenue-growth strategy.
• Collaborate with the Account Director to identify, develop, and implement solutions that achieve measurable business results; act as an external product consultant to educate clients and agencies on ad solutions and best practices, fostering partnership growth.
• Understand client KPIs and communicate these metrics internally to inform optimization efforts.
• Proactively present opportunities to generate additional revenue.
• Manage product onboarding, coordinating campaign builds with Sales, creative design with the Media team, and tracking requirements with Operations.
• Coordinate with internal teams to deliver ongoing feedback, analysis, optimization suggestions, and recommendations.
• Strategize plans to expand business with existing accounts and explore additional channel distribution.
• Monitor monthly billable targets and coordinate with Finance for invoicing.

Requirements

• 3 to 5 years of relevant experience managing a book of business within digital performance marketing.
• Solid background in the digital performance space.
• Exceptional organizational skills and meticulous attention to detail to manage multiple campaigns concurrently.
• Strong communication abilities.
• Attention to client budgets and spend targets, with experience in revenue pacing and sales activities.
• Excellent math and analytical capabilities.
• High proficiency in Excel, including functions used to analyze complex data sets.
• Experience with industry tracking software.
• Strong writing skills.
• Self-motivated with a proactive, self-starter attitude.
• Management experience is preferred.

Technologies

• Excel
• Industry tracking software

Benefits

• Competitive compensation
• Strong opportunities for career and professional growth
• Health, dental, and vision insurance
• Pre-tax savings plans and transit or parking programs
• 401K with a competitive employer match
• Volunteer and philanthropic activities throughout the year
• Educational and social events
• The opportunity to contribute to a high-performing performance marketing team

Salary Range

Base salary range: USD 70,000 – 80,000 per year. Actual compensation may vary by location, experience, and performance.