Senior Living Referral Agent/Community Marketing Liaison

What we offer

Advanced Care Life Services, based in Medford, Oregon, is seeking a Senior Living Referral Agent / Community Marketing Liaison. This onsite role blends building community partnerships with a concierge approach to guiding seniors into suitable senior living housing. You will earn an hourly rate of $20-$25, with base wage plus commission potential, and benefit from RN-led assessments to support placement decisions. We provide benefits, PTO, and a 401K, along with support from a team that includes licensed professionals.

• Hourly pay: $20-$25 per hour
• Base wage with commission potential
• Benefits, paid time off, and 401K
• Onsite position in Medford, Oregon
• Support from licensed professionals and RN-led assessments

Our unique approach

• This role is not cold calling or volume sales
• You work with real families with real needs, and every conversation carries meaning
• Contribute to life-changing decisions with confidence and care
• 100% placement success achieved in the first two years
• Recognized for customer service excellence as Best in Customer Service by Best of Southern Oregon 2025

Responsibilities

• Serve as a community liaison for multiple partners including Independent Senior Living, Assisted Living, Memory Care, and Adult Foster Homes
• Conduct accurate, in-depth interviews to determine placement needs
• Build and maintain strong relationships with clients and families through clear, helpful communication
• Manage emails, faxes, and leads with timely, professional follow-up
• Establish and sustain contractual relationships with senior living facilities
• Deliver presentations to educate seniors and community leaders
• Utilize Microsoft Office, Outlook, Teams, Excel, and ETTR proficiently
• Tour families through housing referrals within the community
• Maintain eligibility for company car use with a valid driver’s license

Requirements

• Minimum 3 years in senior health care, community living, skilled nursing facilities, or related community sales
• Ability to understand and uphold Advanced Care Senior Referral Agency policies and procedures
• Strong oral and written communication skills with effective listening abilities
• Excellent interpersonal skills, sound judgment, and independent work ethic while complying with HIPAA and governing policies
• Professional appearance and demeanor

Technology

• Microsoft Office
• Outlook
• Teams
• Excel
• ETTR

Compliance requirements

• Must be eligible to register with the Long-Term Care Referral Registry
• Must pass required background checks and drug screening
• Must follow all required disclosure rules regarding compensation and referral relationships

What you get

• Base wage for the Marketing and Community Liaison role
• Up to 50% commission for successful placements
• Benefits, PTO, and 401K
• Support from a team that includes licensed professionals and RN-led assessments