Marketing Product Operations Specialist
Job Description
Own end-to-end product operations so launches hit on time, product data stays accurate, and inventory stays balanced across channels.
Responsibilities
- Work backward from launch dates to define build quantity, production order timing, and pre-launch actions needed for go-live
- Enter and maintain product data as the source of truth, including images, categories, tags, and pricing (right the first time)
- Assign sales channels by product and determine when each channel goes live across junkbrands.com, Amazon, Walmart.com, Faire, TikTok Shop, and wholesale accounts such as Lids and Scheels
- Create and drive the launch punch list: channel needs, owners, due dates, and follow-through until complete
- Present production orders for approval and submit them by required dates
- Identify risks that could delay launches and escalate issues early while there is time to resolve
- Ensure product data and imagery are accurate across three brands and wherever customers view them
- Manage lifecycle updates from in-line to sale to close out to seasonal, keeping every channel aligned
- Handle inventory transfers so inventory is positioned where products sell
- Validate product presentation across the website and all other channels: correct product, description, visuals, copy, and price
- Prepare data for import and export, including manual entry when needed
- Monitor weeks of supply by SKU and by collection, raising risk before stockouts or overstock situations occur
- Own replenishment: review and verify automated recommendations, present production orders, and enter orders after approval
- Lead SKU rationalization by identifying underperformers, recommending cuts, and managing wind-down
- Manage collections from introduction through exit
- Reconcile inventory data across systems and investigate and resolve discrepancies
- Maintain reporting on sell through, coverage, and inventory position
- Serve as the key interface with the customization software partner
- Act as the Customer Product Administrator, establishing business rules and providing general oversight of the customization engine with collaboration from Marketing and Development
- Ensure custom blanks are set up with correct product information
- Monitor and troubleshoot customer customization issues
- Provide regular status report outs to keep the organization informed
- Continuously look for opportunities for automation and work assistance; comfortable using AI to optimize duties in a changing information landscape
Requirements
- Advanced skill set in Microsoft Excel
- Ability to work across multiple systems and data formats
- Ability to collaborate to support day-to-day data management
- Strong time management and multi-tasking skills in a fast-paced environment
- Highly motivated with a strong work ethic and demonstrated flexibility to meet tight deadlines
- Good visual, written, and verbal communication skills
- Highly accountable with strong follow-up skills
- Working knowledge of inventory fundamentals: weeks of supply, sell through, safety stock, and lead time
- Understand each sales channel has unique requirements and lead times, and plan accordingly
- Comfort making recommendations from imperfect data and explaining the reasoning
- Willing to question automated results rather than accept them at face value
- 2+ years in product data, merchandising, planning, or inventory management preferred
- Experience with an ERP or inventory planning system is a plus
- Advanced skill set in Microsoft Word and Excel
- HTML/CSS knowledge is a plus
- Adobe Creative Suite experience is a plus
- Experience with project management software
Education
- Bachelor’s degree from an accredited university or institution
Technologies
- Microsoft Excel
- Microsoft Word
- HTML/CSS
- Adobe Creative Suite
Physical and Mental Requirements
- Primarily seated work; able to remain stationary about 80% of the day
- Regularly required to reach, bend, and move within the office; ability to move 10–20 lbs occasionally
- Close visual acuity required for computer work and color distinction
- Ability to communicate clearly and exchange accurate information with internal and external customers