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Marketing Product Operations Specialist

Outdoor Cap Company, Inc Bentonville, AR

Bentonville, AR

Today

Full time Marketing Go To Market Operations Product Operations

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Job Description

Own end-to-end product operations so launches hit on time, product data stays accurate, and inventory stays balanced across channels.

Responsibilities

Work backward from launch dates to define build quantity, production order timing, and pre-launch actions needed for go-live
Enter and maintain product data as the source of truth, including images, categories, tags, and pricing (right the first time)
Assign sales channels by product and determine when each channel goes live across junkbrands.com, Amazon, Walmart.com, Faire, TikTok Shop, and wholesale accounts such as Lids and Scheels
Create and drive the launch punch list: channel needs, owners, due dates, and follow-through until complete
Present production orders for approval and submit them by required dates
Identify risks that could delay launches and escalate issues early while there is time to resolve
Ensure product data and imagery are accurate across three brands and wherever customers view them
Manage lifecycle updates from in-line to sale to close out to seasonal, keeping every channel aligned
Handle inventory transfers so inventory is positioned where products sell
Validate product presentation across the website and all other channels: correct product, description, visuals, copy, and price
Prepare data for import and export, including manual entry when needed
Monitor weeks of supply by SKU and by collection, raising risk before stockouts or overstock situations occur
Own replenishment: review and verify automated recommendations, present production orders, and enter orders after approval
Lead SKU rationalization by identifying underperformers, recommending cuts, and managing wind-down
Manage collections from introduction through exit
Reconcile inventory data across systems and investigate and resolve discrepancies
Maintain reporting on sell through, coverage, and inventory position
Serve as the key interface with the customization software partner
Act as the Customer Product Administrator, establishing business rules and providing general oversight of the customization engine with collaboration from Marketing and Development
Ensure custom blanks are set up with correct product information
Monitor and troubleshoot customer customization issues
Provide regular status report outs to keep the organization informed
Continuously look for opportunities for automation and work assistance; comfortable using AI to optimize duties in a changing information landscape

Requirements

Advanced skill set in Microsoft Excel
Ability to work across multiple systems and data formats
Ability to collaborate to support day-to-day data management
Strong time management and multi-tasking skills in a fast-paced environment
Highly motivated with a strong work ethic and demonstrated flexibility to meet tight deadlines
Good visual, written, and verbal communication skills
Highly accountable with strong follow-up skills
Working knowledge of inventory fundamentals: weeks of supply, sell through, safety stock, and lead time
Understand each sales channel has unique requirements and lead times, and plan accordingly
Comfort making recommendations from imperfect data and explaining the reasoning
Willing to question automated results rather than accept them at face value
2+ years in product data, merchandising, planning, or inventory management preferred
Experience with an ERP or inventory planning system is a plus
Advanced skill set in Microsoft Word and Excel
HTML/CSS knowledge is a plus
Adobe Creative Suite experience is a plus
Experience with project management software

Education

Bachelor’s degree from an accredited university or institution

Technologies

Microsoft Excel
Microsoft Word
HTML/CSS
Adobe Creative Suite

Physical and Mental Requirements

Primarily seated work; able to remain stationary about 80% of the day
Regularly required to reach, bend, and move within the office; ability to move 10–20 lbs occasionally
Close visual acuity required for computer work and color distinction
Ability to communicate clearly and exchange accurate information with internal and external customers

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