Event and Retail Marketing Promoter

Serve as an in-store retail lead generator at assigned BJ’s Wholesale Club location(s) in Roanoke, VA by engaging members and booking free in-home consultations.

Responsibilities

• Greet and approach BJ’s Wholesale Club members in a professional, friendly, and respectful manner.
• Start conversations, ask open-ended questions, and identify customer needs and product or home service eligibility.
• Schedule interested members for free in-home consultations or expert sales appointments.
• Maintain a clean, organized, and inviting kiosk or display area in line with company standards and BJ’s Wholesale Club standards.
• Record accurate member contact information, appointment details, and specific project requests in the lead-management or CRM system.
• Meet or exceed daily and weekly appointment-setting and lead-generation targets.
• Follow all BJ’s Wholesale Club vendor policies and company compliance guidelines.
• Note: This role is not an in-store sales closing position.

Requirements

• Prior experience in retail, face-to-face customer service, promoter roles, or hospitality is highly preferred.
• Exceptional verbal communication and interpersonal skills.
• Comfort approaching strangers and building rapid rapport.
• Resilient, positive, and enthusiastic personality with strong objection-handling capabilities.
• Comfort using smart devices such as tablets/iPads or computer applications to input lead data on the floor.
• Ability to stand and walk around the retail club floor for the duration of a shift.
• High School Diploma or equivalent required.

Tech

• Tablets
• iPads
• CRM

Position Details

• Location: Roanoke, VA (onsite)
• Work model: In person
• Assigned locations: Assigned BJ’s Wholesale Club Location(s)
• Position type: Full-Time / Part-Time
• Expected hours: 20.0 – 40.0 per week
• Reports to: Program Manager / Sales & Marketing Leadership

Compensation

• Pay range: $16.75 – $55.00 per hour
• Comp structure: Base hourly pay plus performance-based commission/bonus perks for generated leads/completed appointments

Benefits

• Competitive base hourly wage plus uncapped bonuses for generated leads and completed appointments
• Flexible scheduling options
• Comprehensive on-the-job training program on product knowledge and script mastery
• Clear paths for career advancement into corporate sales, marketing, or territory management roles
• Paid training
• Opportunities for advancement