Director of Marketing and Business Development
Job Description
Arroyo Vista Nursing Center seeks a Director of Marketing and Business Development to lead growth-focused marketing strategy and support admissions and referral operations onsite in San Diego.
Responsibilities
- Lead marketing efforts to drive brand awareness and strengthen market presence
- Develop and implement comprehensive marketing strategies aligned to business objectives and growth goals
- Serve as a liaison for skilled nursing facilities, assigned hospitals, and designated referral sources for families
- Build relationships with hospitals that generate patient referrals and admissions
- Assess clinical needs of potential and existing residents to confirm the facility can treat each resident
- Promote facility services to encourage resident referrals
- Supervise or facilitate the admissions process according to established policies and procedures
- Admit, transfer, and discharge residents in accordance with established policies and procedures
- Obtain resident or guardian signatures on all required permits, releases, authorizations, and related documentation
- Maintain accurate resident records including residents’ level of care and assigned room numbers
- Maintain various registries as directed, including registries for admission and discharge
- Notify nursing service when a resident arrives to ensure nursing escorts the resident to the assigned room
- Maintain a resident waiting list in line with established policies and procedures
- Develop and execute strategic marketing plans to meet company goals and objectives
- Lead a team of marketing professionals to create compelling campaigns across multiple channels
- Collaborate with cross-functional teams to align marketing strategies with overall business objectives
- Manage marketing initiative budgets and optimize spending for maximum ROI
Requirements
- 2 to 3 years of sales and/or marketing in healthcare; long-term care marketing experience preferred
- Familiarity with admissions processes at a sub-acute, SNF, or rehab facility
- Experience with understanding patient insurance requirements including Medicare, Medicaid, and managed care subacute guidelines
- Ability to establish effective working relationships with social workers, nurses, physicians, and case managers in assigned hospitals and other medical facilities
- Excellent organization and detail orientation for documentation
- Superior follow-up skills and ability to organize and prioritize numerous tasks
- Professional telephone skills to handle referral calls effectively and efficiently
- Computer experience; understanding of hospitals EHR systems preferred
- Bachelor’s degree in Marketing, Business Administration, or related field; Master’s degree preferred
- Proven experience as a Marketing Manager or Director in a fast-paced environment
- Strong leadership skills with ability to inspire and motivate a team
- Excellent communication skills with ability to present ideas effectively
- Strategic thinker with a data-driven approach to decision-making
Technologies
- Hospitals EHR system
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Job type: Full-time
- Pay: $100,000.00 - $150,000.00 per year
- Work location: In person
- Location: San Diego, CA (onsite)
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