Director of Marketing and Admissions

Lead the community inquiry and admissions experience while coordinating sales and marketing efforts for a healthcare community in Mason, OH.

Responsibilities

• Answer inquiry calls from hospital discharge planners, families, and other referral sources
• Conduct community tours
• Manage the admission process by keeping bed availability and community services information current at all times
• Handle inquiries professionally, ensuring timely responses and appropriate follow-up
• Manage occupancy levels and support enhancements to census and premium mix
• Place outbound calls to outside community contacts including medical, insurance, legal, and financial professionals; senior organizations; special interest groups; hospital discharge planners; and other community contacts
• Develop and maintain relationships with referral sources to share bed availability and new products and services
• Maintain a current database of existing and potential referral sources
• Use the company’s sales practices and sales tracking tools
• Communicate projected changes with appropriate department heads and community staff through a daily admissions meeting (admissions, bed changes, and discharges)
• Apply bed management principles
• Maintain close working relationships with the Director of Nursing Services (DNS) and the Business Office Manager (BOM) to support appropriate and efficient decisions for prospective admissions
• Recommend admission decisions to community management
• Coordinate development and implementation of sales and marketing plans; serve as chairperson for marketing team meetings; monitor budgets and track results
• Maintain working knowledge of state and federal regulations and reimbursement guidelines (Medicare and Medicaid)

Requirements

• Associate and/or Bachelor’s Degree in a Business/Communications field (preferred)
• Two years equivalent experience in a sales/marketing position or Admissions Coordinator position (may be substituted for degree)
• Previous healthcare community relations experience (preferred)
• Minimum 2 years of experience

Location

• Mason, OH (onsite)

Benefits

• Quarterly Pay Increase
• Daily Pay
• Company-Paid Life Insurance
• Telehealth Services
• Double Pay on Holidays
• Care Team Member Relief Fund

Majestic Difference Benefits

• Quarterly Pay Increase
• Daily Pay
• Company-Paid Life Insurance
• Telehealth Services
• Double Pay on Holidays
• Care Team Member Relief Fund

Our Core Values

• L - Listening
• E - Empathy
• A - Accountability
• D - Decisiveness