PAS (Personal Assistant Services) Supervisor / Marketing Community Liaison
Job Description
Join The Medical Team to help deliver safe, high-quality Primary Home Care while building community relationships that support patient referrals. This full-time, onsite role supports both direct service coordination and outreach through educational, marketing, and community engagement activities.
Salary: $43,000 - $47,000 per year. Location: Midland, TX (onsite).
What you can expect day to day: supervisory oversight of Personal Care Attendants, coordination of client care, collaboration with clinical teams, and community presence through health fairs and professional meetings.
Responsibilities
- Provide supervisory oversight to Personal Care Attendants under the Primary Home Care department.
- Ensure client services are delivered according to task assignments and Agency policy.
- Periodically monitor services being provided onsite.
- Maintain contact with office support staff to confirm appropriate services are delivered.
- Meet with clients and family members as needed to support client satisfaction.
- Report concerns, problems, or issues to the appropriate Agency staff.
- Grow and nurture referral sources through in-person visits, calls, and educational presentations.
- Coordinate smooth transitions for patients coming from hospitals or SNFs, including gathering clinical information and confirming service needs.
- Collaborate with the Interdisciplinary Team to support safe and effective care plans.
- Create and maintain marketing and educational materials, ensuring outreach complies with federal, state, and local regulations.
- Represent the agency at health fairs, civic events, and professional meetings.
- Maintain accurate contact logs, market data, and activity reports.
- Provide regular feedback on community needs, program opportunities, staffing implications, and budget considerations.
- Perform additional duties as assigned to advance agency goals, including Primary Home Care Supervisory Visits, Client Care coordination, and professional growth and development.
Requirements
- Fluent Spanish & English (required): able to present, write, and build rapport in both languages.
- Bachelor’s degree or equivalent work experience in healthcare, marketing, or social services.
- Minimum 3 years of success in hospice, home-health, or healthcare sales/marketing.
- Outstanding communication, negotiation, and public-speaking skills.
- Strong business acumen and proficiency with Microsoft Office.
- Valid Texas driver’s license, reliable transportation, and willingness to travel ~50% locally.
- Ability to lift up to 45 lbs, stand/walk for extended periods, and maintain professionalism under stress.
- Genuine compassion for patients with serious illness and their families.
Work Environment & Physical Requirements
- Work settings include an office, patient homes, hospitals, SNFs, assisted-living, and independent-living facilities.
- Frequent interaction with patients, families, clinicians, and community partners.
- Potential exposure to infectious conditions; appropriate training and PPE provided.
- Visual and hearing ability sufficient to comprehend written and oral communication.
- Ability to deal effectively with stress, use hands for grip and feel, and reach with hands and arms.
- Occasionally required to bend, stoop, and kneel; frequently required to stand on one’s feet for a long period of time.
Education, Licensing, and Tools
- Completion of two (2) years at an accredited college or university preferred, with flexibility to substitute each year of college with supervisory experience at a Health Care facility, Home Care Agency, or Community Agency.
- Valid State Driver’s License with good driving record.
- Technologies: Microsoft Office.
Job Details
- Job Type: Full-time
- Pay: $43,000.00 - $47,000.00 per year
- Job Type: In person
Experience Requirements
- Personal Assistant Service: 5 years (Required)
- Marketing: 2 years (Required)
- Supervising Personal Care Attendants: 3 years (Required)
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