Marketing and Customer Relations Associate - Entry Level

This entry-level role at Lakeshore Advertising Inc combines marketing support with direct customer relations in a hands-on, in-person retail and event environment. The position includes coaching and training designed to build skills across customer service, sales, marketing, and business operations, with potential for advancement.

Role Overview

As an entry-level Marketing and Customer Relations Associate, you will represent products and services in designated retail, event, or promotional settings. The role is customer-facing and goal-oriented, with day-to-day responsibilities centered on engagement, product education, and supporting campaign and sales efforts. Training and mentorship are provided, along with opportunities to grow into expanded responsibilities.

Key Responsibilities

• Communicate with customers directly and respond to questions about products and services.
• Support marketing campaigns, promotional activities, and customer engagement initiatives.
• Build and maintain positive customer relationships by identifying solutions that align with customer needs.
• Assist with sales presentations, product education, and new customer acquisition.
• Coordinate with team members to help meet campaign goals and improve the overall customer experience.
• Develop practical skills in communication, sales, marketing, and business operations through on-the-job involvement.

In-Person Position Details

• This is an on-site role located in Lakewood, OH.
• The position is not remote and requires face-to-face customer interaction in retail, event, or promotional settings.
• Work includes customer engagement and sales, so comfort communicating with customers in person is required.

Requirements

• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Reliability, professionalism, and a strong work ethic.
• Comfort working in a customer-facing, goal-oriented environment.
• Previous experience in retail, hospitality, customer service, sales, or marketing is a plus, but not required.

Training, Mentorship, and Growth

• Hands-on training and ongoing mentorship.
• A collaborative, team-focused work environment.
• Opportunities for professional development and advancement.
• Paid training and ongoing coaching provided.

Compensation and Benefits

• Pay: USD 600 - 800 per week
• Guaranteed base pay with performance-based bonuses and commissions as applicable to the position.
• Additional earning potential based on individual performance and sales results.
• Specific compensation details will be discussed during the interview process.
• Health insurance