Hospice Patient Navigator

Passages Hospice is seeking a Hospice Patient Navigator to support referral coordination and strengthen connections across the healthcare community. The role is onsite in Alexandria, LA and centers on maintaining continuity of care through clear communication, accurate documentation, and patient-centered coordination.

Role Overview

This position coordinates patient referrals and collaborates with local hospitals to secure referrals. In addition, the Navigator delivers community education about hospice care and works directly with patients and their care teams to ensure continuity of care, effective communication, and correct documentation.

Key Responsibilities

• Coordinate patient referrals
• Develop relationships with local hospitals to secure referrals
• Provide education for the community and referral sources on hospice care
• Collaborate with patients and their care team to support continuity of care, proper communication, and accurate documentation

Required Qualifications

• 2 years of required experience in healthcare marketing
• Bachelor’s degree in Marketing, Communications, or a related field preferred; equivalent work experience considered
• Proven experience developing marketing strategies
• Excellent written and verbal communication skills
• Strong project management and organizational skills
• Experience in event planning and public speaking
• Ability to work independently and as part of a team
• Compassion and empathy for patients and their families

Preferred Qualifications

• Familiarity with medical terminology and the healthcare industry
• Willingness to travel (preferred)

Compensation & Schedule

• Job type: Full-time
• Salary: From USD 75,000 per year
• Work location: In person (Alexandria, LA)
• Travel: 75% (preferred)

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

About Passages Hospice

Passages Hospice is described as the market leading hospice company in the Minden area, with a focus on delivering the highest quality end of life care possible.